Senior Presales Solution Consultant, Enterprise Security Operations

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking driven a Senior Presales Solution Consultant for Security Operations. You will provide solution leadership and expertise to support customers during the sales engagement. You will also participate in the acquisition and retention of customers by leveraging the Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response). This is a hands-on Security Solution Consultant, who is capable of going wide and deep on solution development and positioning.

What you get to do in this role:

· Supporting the sales cycle with deep dive knowledge of ServiceNow’s Security Operations solutions including Security Incident Response, Threat Intelligence and Vulnerability Response solutions by delivering compelling presentations/workshop, RFx, demo and proof of value.

· Develop and contribute to sales campaigns focused on Security Operations solutions. (Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc.…)

· This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations.

· Contribute and maintain a showcase of Security Operations created on the ServiceNow platform.

· Help develop programs that enable Solution Consultants, Solutions Sales and Account Teams to position and demonstrate the value of Security Operations on the ServiceNow platform.

· Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs.

· Stay current on competitive analyses and understanding differentiators.

Qualifications

In order to be successful in this role, we need someone who has:

· Deep technical presales experience with the ability to architect and effectively communicate solutions to business challenges ideally in German and English

· Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC).

· Strong understanding of Networking and Security technologies: SIEM, IDS/IPS, vulnerability management, end-point protection, breach detection and threat intelligence.

· Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc.

· Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc.

· Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC

· Experience working in a large government or corporate enterprise environment.

· Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.

· A Bachelor’s degree or equivalent training in information security or computer science or equivalent commercial experience

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientat