Lead Salesforce Software Engineer

Pay Range:

$116,900.00 - $187,100.00 

Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

 

At BCBSRI, our greatest resource is our people. 

We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.

We recognize that to do your best work, you have to be your best self. 
It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.

Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.

Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. 

We’re dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.

 

Why this job matters:

Working closely with product owners, scrum masters, developers, QA, business analysts, configuration admins, integration, security, and data teams, this role directs the technical execution of a Salesforce delivery pod supporting Sales, Service, and Configuration workstreams. Serves as a technical resource responsible for organizing and guiding all technical aspects of day-to-day support and project delivery, translating business priorities into implementable Salesforce solutions, enforcing platform standards, coordinating technical work across disciplines, and ensuring high-quality delivery through agile/scrum practices, disciplined release execution, and strong technical documentation.

Platform scope: Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud where applicable, Data Cloud integrations, Salesforce platform configuration, Apex, Lightning Web Components, Flow, APIs, and connected enterprise systems.

What you will do:

• Lead and coordinate all technical aspects of a Salesforce pod that includes developers, QA, analysts, and configuration admins, ensuring technical work is organized, sequenced, estimated, reviewed, and delivered consistently across agile/scrum ceremonies and release cycles.
• Provide senior hands-on technical leadership for Sales, Service, and Configuration workstreams, including day-to-day operational work, enhancements, production support, and project-based delivery.
• Translate business requirements, user stories, and acceptance criteria into scalable Salesforce technical designs and implementation plans that align with platform standards, architecture direction, security expectations, and agile delivery commitments.
• Guide developers and configuration admins on solution approach, design tradeoffs, platform-native patterns, reuse opportunities, and technical debt management while maintaining accountability for technical quality across the pod.
• Review and direct configuration, automation, Apex, Lightning Web Components, Flow, SOQL, REST/SOAP API, Visualforce where applicable, and Salesforce integration work to ensure solutions are secure, maintainable, performant, and governor-limit aware.
• Partner with product owners, scrum masters, and analysts to refine backlog items, define technical tasks,