Lead, Pricing, Promotions & Revenue Operations

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Royal Caribbean Group’s Revenue Management Team has an exciting career opportunity for a full time Lead, Pricing, Promotions & Revenue Operations reporting to the Manager, Revenue Technology & Operations.

 

This position will be working onsite from Miami.

 

Position Summary:

As a Lead Pricing & Promotions & Revenue Operations, this individual is responsible for developing insights and delivering solutions that will drive performance improvement across the enterprise. Areas of focus include revenue enhancement, operational efficiency, and performance improvement for Royal Caribbean brand. As an internal consultant to the Revenue department, this person will use analytical skills and process improvement talents to complete projects that may be tactical or strategic in nature. This person will have exposure to senior management and work closely with Sales, Marketing, IT, Trade Support and Services and International. 

 

Essential Duties and Responsibilities:

·       Assess, communicate, and drive forward operational improvements for the Royal brand from a BRMS/promotional expertise.

·       Ability to creatively create KPI’s for first in industry projects which do not have common benchmarks or reliable data.

·       Manage a team that executes integrated audits to determine the level and effectiveness of global promotions and identify possibilities for improvements.

·       Brand systems expert while driving forward implementation of new systems, procedures and processes.  

·       Leverage relationships across other data teams in the organization to establish trustworthy database resources to accurately measure promotional initiatives.

·       Responsible for development, accuracy, and maintenance of tools, including automated Power BI reporting, for Revenue Management Promotional and Incremental Revenue Projects.

·       Responsible for continuous analysis on revenue performance of ongoing Revenue Management Projects.

·       Identify new revenue generating opportunities through internal and external research and analyses; build business cases that support long-term financial impact of growth initiatives.

·       Ability to leverage both technical and advanced mathematical skills to procure, interpret, and convert data into insightful analysis.

·       Ability to translate and develop overall story to deliver to stakeholders across various departments in the organization.

·       Project Manage timelines and meetings with necessary stakeholders ensuring projects remain on time and on budget.

·       Liaison for Casino, Marketing and E-commerce department for all revenue initiatives

·       Responsible for working cross-functionally to identify opportunities to drive and improve revenue, presenting findings to Management.

·       Prepare and deliver performance update