Jobs and Careers
AM

Data Center Engineering Operations Facility Manager, ADC InfraOps DCEO

Amazon.com
New Albany, United Statesfull_timeVerifiedPosted 1 Mar 2024

About the role

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

Responsibilities
- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Manage teams of 24x7 engineering technicians in all facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)


Physical Requirements:
· Walk jobsites in uneven terrain.
· Work at heights and from ladders.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
· Carry objects weighing up to 49 pounds for short distances
· Work shifts longer than eight hours in duration.
· Respond to off hour emergency calls.
· Maintain balance and perform construction tasks while on a ladder
· Coordinate body movements when using tools or equipment
· Reach and stretch to position equipment and fixtures while maintaining balance
· Bend or twist the body into unusual positions while working
· Perform physical tasks all day without becoming overly tired
· Use hands to manipulate small wires and objects
· Apply muscular force quickly to objects and equipment
· Push or pull heavy objects into position
· Work in a noisy environment
· Work at depths, such as under raised floors

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.

We are open to hiring candidates to work out of one of the following locations:

New Albany, OH, USA

Basic Qualifications


- Current, active US Government Security Clearance of Top Secret or above
- Bachelor's degree or higher in a relevant engineering discipline, or relevant experience.
- 3+ years of experience working in data centers with an emphasis on building and equipment operation
- 1+ years of experience in a management position with 5 or more direct reports

Preferred Qualifications

- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Proven track record of people management and developing teams
- Ability to solve problems at their root, stepping back to understand the broader context.
- Has a strong aptitude for trouble shooting and problem solving
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting
- Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries
- Shows good judgment and instincts in decision making
- Ability to priori

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Amazon.com

View company profile →