Jobs and Careers

Ocean Import/Export Coordinator (Bilingual Korean/English)

United Statesfull_timeVerifiedPosted 9 Oct 2024

💰 $47,660/yr($38,120/yr – $47,660/yr)

About the role

Position Overview: The Ocean Import/Export Coordinator is primarily responsible for operationally filing entry documents, tracking and updating the movement of ocean freight, and ensuring compliance with import and export clearance regulations. Essential Duties & Responsibilities:

Tracking, tracing, and updating the status of shipments on a daily basis.
Work collaboratively with Traffic Department and Accounting to provide top-notch, timely, and efficient service to customers.
Monitoring of reports.
Accurate and timely billing to customers.
Providing customer service via email and telephone correspondence to address customer questions and concerns.
Ensure customer needs are consistently met and assist to resolve inquiries
Expedite clearance and delivery to exceed customer requirements
Work well in a team environment and assist other peers when needed
Maintaining good relationships with various vendors such as carriers, truckers, terminals, etc.
Process and manage import and/or export shipments
Prepare price quotes on the international freight
Prepare necessary documents for shipments
Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs
Research and resolve operational problems
Ensure customer needs are consistently met and assist to resolve inquiries
Expedite clearance and delivery to exceed customer requirements
Additional duties as assigned

Requirements and Qualifications:

Bilingual (Korean & English)
Strong verbal and written communication skills
Excellent listening and analytical skills
Ability to prioritize, multitask, organize, and manage time effectively
Previous experience in logistics, cargo management, supply chain, customer service, dispatching, warehousing, administrative work, data entry & analysis, or transportation are preferred.

Pay, Benefits and More:

Pay Range: $19.06-$23.83/hr
Competitive compensation package
Full health insurance (medical, dental, and vision), 401(k), Life insurance, tuition assistance, PTO, and MORE!
Growing company with a performance record that continues to climb!
Open-door work environment
High-Performance culture with a focus on a growth mindset where continuous improvement is embraced
Opportunities for advancement!

CJ Logistics About Statement: CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are r