Histotech Lab Customer Service Representative

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career

and be what you want to be. We provide:

• Comprehensive health benefits that start day one
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship and leadership programs
• And more!

Description

We are looking for a Histology and/or Pathology Lab Tech who specializes in customer service.

Our Histology / Pathology Laboratory Customer Service Representative is responsible for registering patient specimens for in house or referral testing, retrieving appropriate billing information from a variety of electronic systems and answering telephone calls from customers. In addition, they provide information to customers and solicit information to triage calls to disseminate to appropriate departments. This position acts as liaison between customer and various departments.

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent required. Associate's or Bachelor's degree preferred.
• Three years phlebotomy processing or Customer service experience preferred. 
• Phlebotomy certification preferred.

 

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.