Vice President of Product Management, Personalization and UX Platform

Location: USA, remote or Seattle

About Ascenda

Ascenda is a global fintech pioneer, headquartered in Singapore and Seattle, revolutionizing rewards programs for the world's leading financial and fintech brands. Our mission is clear: to create deeper connections between financial services, their customers, and merchants through top-tier, beautifully designed rewards solutions that are effortlessly deployable. Our prestigious clientele includes giants like American Express, Brex, HSBC, ICBC, Virgin Money, Barclays, Capital One and many more. With a dedicated team of 190 across 11 countries, we're pushing boundaries with our technology-first approach, rapid implementation, and a commitment to exceptional customer value.

The Role

As Vice President of Product Management for Personalization and UX Platform at Ascenda, you'll be the driving force behind our personalized product experiences, ensuring that every innovation not only captivates but also caters to our users' unique preferences and needs. This position is not just about overseeing product development; it's a call to action for those who lead with foresight, ambition, and a relentless pursuit of excellence in the fintech domain. Your role will be instrumental in pioneering new content partnerships, offering unparalleled rewards opportunities that enhance user engagement both within and beyond our platform. Embarking on this journey, your mandate is to enrich our core rewards ecosystem with cutting-edge AI capabilities for targeting and personalization, transforming it into an essential tool for our users. In collaboration with the CPO and your peers you will craft the product roadmap and ensure its flawless execution across multifunctional teams, including Engineering, Partnerships, Sales, and Marketing.

Your Impact:

• Visionary Leadership: Set an ambitious product vision that aligns with Ascenda's strategic goals, inspiring your team to innovate and excel.
• Results-Driven Execution: Focus on impactful outcomes, leveraging your strategic execution to enhance user engagement, expand our market share, and elevate customer satisfaction.
• Championing AI and Personalization: Utilize AI-driven insights and personalization at the core of our product strategy, ensuring our rewards platform delivers hyper-personalized experiences that resonate with users and drive conversion.
• Fostering a Growth Mindset: Promote a culture of continuous learning and experimentation, positioning Ascenda as a leader in fintech innovation.
• Strategic Global Expansion: Navigate the complexities of the global market with adaptable strategies that meet regional needs while pursuing our global ambitions.
• Empowering Teams: Mentor a world-class product management team, encouraging collaboration, creativity, and excellence across our global offices.
• Data-Driven Decision Making: Employ deep market insights and analytics to inform product development, ensuring decisions are backed by a comprehensive understanding of user needs and market dynamics.
• Collaborative Excellence: Engage with customers, partners, and internal teams to refine our offerings, ensuring our solutions not only meet but exceed market expectations.

Requirements

Who You Are

• An advanced degree holder in Business, Computer Science, or a related field, with an MBA as a strong plus.
• Over 14 years of experience in product management, including significant leadership roles, ideally within the fintech or SaaS sectors.
• A proven track record in leveraging fintech, loyalty programs, and SaaS products, with a special emphasis on AI-driven personalization and targeting.
• A natural leader, leading through the frontlines, who has successfully built and nurtured high-performing product teams, fostering an environment of mentorship and innovation.
• Analytical and strategic in problem-solving, with a history of making data-driven decisions.
• An exceptional communicator and collaborator, adept at working across diverse cultures and time zones.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. You'll be part of an environment that prizes groundbreaking ideas and their execution. We provide unparalleled career growth opportunities in a supportive and dynamic environment, complemented by a competitive compensation package that recognizes your impact.

Ascenda is dedicated to diversity and inclusion, welcoming candidates from a