Implementation Specialist - Preroll

The Role 

The Implementation Specialist – Preroll serves as a technical expert for all pre-roll manufacturing processes, equipment, and best practices. This role drives process optimization, supports process development, and ensures consistent operational excellence across manufacturing sites through training, documentation, and hands-on support. By partnering closely with production teams, this position resolves technical challenges and elevates performance across the network. 

This position will require 50-75% travel. Candidates currently located within the North Eastern part of the USA are preferred. 

 Essential Functions 

Technical Expertise: 

• Extensive working knowledge on pre-rolls (flower, infused, blunts, coated pre-rolls & ct) manufacturing process and processing equipment. 
• Stay up to date with the latest advancements in pre-roll production technologies and best practices. 
• Provide subject matter expert guidance to manufacturing sites on pre-roll processing methods, equipment, and techniques to optimize production processes.  
• Address and resolve technical issues, equipment malfunctions, and unexpected challenges in pre-roll production.  

Process Improvement: 

• Continuously assess and improve processing methods and operations for efficiency improvements, cost effectiveness, and product quality.  
• Recommend and implement process enhancements and automation where applicable.  
• Instill optimized processes at manufacturing sites and challenge the status quo.  
• Assist in bench top RnD process for new pre-roll products, current product improvement and process improvement. 

Training & Education: 

• Provide training and guidance to production teams on product Standard Operating Procedures (SOPs), best practices, safety protocols, & equipment operations.  
• Create and deliver educational materials and refresher workshops as needed.  
• Travel to low preforming sites to assist in RCA process and retraining on documentation and process.  
• Assist with developing Tech transfer package and training new sites on new process. 

Documentation: 

• Assist with developing and maintaining all Corporate pre-roll SOPs, work aids, TAMU’s, OPLs. 
• Assist in developing site readiness documentation to assist with a successful product/process launch.  

 Safety & Compliance:  

• Be aware of hazards in the workspace. 
• Report safety incidents/ concerns and comply with follow-up actions. 
• Be compliant with area safety requirements, state regulations and PPE requirements when at manufacturing facilities.  
• Follow GMP, biosecurity, sanitation or other quality and compliance requirements when at manufacturing facilities. 

 Working Conditions 

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. 
• May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 75 pounds (200 pounds with assistance). 
• Ability to work in a fast-paced, changing, and challenging environment. 
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). 
• This role will require extensive up to 50% travel as needed to support sites across the enterprise during project implementation. 

 Qualifications 

• Associate’s in Science, Engineering, or related STEM discipline such as food science,