Inside Sales Representative

<p><strong>Overview</strong></p> <p>Help fuel Esri’s growth and ability to enable organizations around the world to do amazing things with geography and GIS. This is a great opportunity to gain cross-industry experience as you generate new business opportunities. Your efforts will help us identify the people and companies who are trying to solve some of the world’s most difficult problems and enable Esri to support this important work.</p> <p>Our ideal candidate excels at focusing on customer success. You care about people and make it known you want to help. You are outcome driven and goal oriented. You are methodical and tenacious and can effectively interact with a team. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Exceptional performers have opportunity for advancement within the Business Development Division.</p> <p><iframe id="kmsembed-1_fc6gnnzn" class="kmsembed" src="https://mediaspace.esri.com/embed/secure/iframe/entryId/1_fc6gnnzn/uiConfId/49806163/pbc/238049262/st/0" width="400" height="285"></iframe></p> <p><strong>Responsibilities</strong></p> <ul> <li><strong>Drive results.</strong> Respond to inbound requests and execute a high volume of outbound calls and emails each day to generate new sales to fuel Esri’s growth. Demonstrate the ability to follow up, build sales relationships, and close business. Utilize the phone as well as electronic communication to manage and maintain a pipeline of target prospects, as you gather information and vet customer interest.</li> <li><strong>Focus on customer success.</strong> Proactively listen to customer needs and recommend appropriate Esri solutions. Work with sales teams to ensure a strong customer experience and timely handoff of accounts for ongoing opportunity management. Collect and share feedback on lead quality to support demand generation.</li> <li><strong>Communicate and collaborate. </strong>Work with sales management to develop target lists, call strategies, and messaging for customers. Participate in our team environment through meetings, marketing and sales campaigns, and proactively sharing within and across teams.</li> <li><strong>Learn and grow.</strong> Develop an understanding of Esri’s products and services to execute proven processes and achieve your goals. Leverage CRM best practices and be diligent about creating and managing all data and activities. Learn from your team members and help the team continuously improve.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>1+ years of sales, consulting, or client facin