HR Generalist, West

Job ID: 269665
Location Name: CA-Century City (0078)
Address: 10250 Santa Monica Blvd., Los Angeles, CA 90067, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:MarketBased

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

THIS ROLE CAN BE BASED NEAR ANY METRO MARKET ON THE WEST COAST

The Human Resources team serves as a strategic partner and trusted resource for employees and leaders across Sephora, with a focus on enhancing the overall employee experience. Acting as a collaborative and supportive function, the HR team promotes consistency, fairness, and compliance with company policies while fostering a positive and inclusive workplace culture. Through consultative support, data-driven insights, and proactive engagement, the team addresses employee needs, supports performance and development, and helps navigate complex workplace matters—including investigations, accommodations, and conflict resolution. The HR team is committed to continuously improving people practices and driving initiatives that support Sephora’s values and long-term success.

 

Job Summary

 

Reporting to a Human Resources Manager, the Human Resources Generalist – Retail plays a key role in supporting the daily operations of the Retail HR team across two regions. This position provides expert guidance and operational support to retail employees and internal HR partners on a wide range of HR topics, including leave of absence administration and accommodations, escalated background screenings, and unemployment claims. The HR Generalist ensures that HR practices are compliant with legal requirements, aligned with organizational goals, and delivered with a high standard of service to both employees and internal stakeholders.

 

Duties and Responsibilities

Time Spent

Provide HR Operational Support: Serve as the primary contact for general HR inquiries, manage unemployment claims, support leave of absence and accommodation processes (FMLA, ADA, personal, religious), and handle escalated background check issues.

70%

Manage HR Data and Reporting: Generate, maintain, and analyze reports and dashboards related to leaves, employee classification, and other key HR metrics.

15%

Support Talent, Training, and Compliance: Collaborate on cyclical HR programs, assist with training delivery, ensure accurate employee classification, and uphold compliance with employment laws, company policies, and HR best practices.

10%

Lead and Contribute to Projects: Participate in, lead and/or support internal projects/initiatives as needed.

5%

 

Working Conditions

Remote

Travel up to 5-10%

 

Qualifications

 

Experience

Years

Experience in HR, or related field (including retail leadership)

3+

FMLA, ADA, leave administration experience

2+

HR Policies, Procedures, Best Practices, Employment Law and Regulatory Compliance familiarity

3+

 

Education

Certification and Licenses (Preferred)

Bachelor’s degree in Human Resources or related field preferred, but not required.

N/A

 

Competencies and Skills

 

Competencies:

• Drive Results, Collaborate, and Client Focus

Skills:

• Excellent communication (written and verbal), organizational, and time manageme