Principal Consultant - OpenShift AI

About the job

Do you want to be part of a team focused on making AI a valuable reality for our customers? The OpenShift AI Field Focused Product Management team is looking for a Principal Consultant with relevant MLOps experience to join our rapidly growing OpenShift AI Business Unit.Our team works with our customers and partners to ensure that OpenShift AI remains the platform of choice for enterprise-grade AI workloads.This is a unique chance to work on exciting projects, while positively impacting our products and our customers' AI journey.

In this role, you'll be expected to develop and share expertise in the various fields of MLOps. You will have to provide expert advice to customers on how to best leverage the OpenShift AI platform and surrounding technologies. You will get to experiment, prototype, design, and publish various patterns, examples, workshops and other related documents, to illustrate the scope of what is achievable with OpenShift AI. This will encompass both Predictive and Generative AI workloads. 

The role is primarily an individual contributor. You will get to interact with customers, engineering, UX, sales, marketing and many more teams. Therefore, communication skills will be important to this role. 

What you will do

• Customer Engagements/Presentations: Engage with customers to understand their unique MLOps needs, provide expert guidance, and address their questions and concerns.

• MLOps Consultation: Collaborate with customers to tailor MLOps strategies, address their specific use cases, and drive value through the adoption of OpenShift AI.

• Coaching and Best Practices: Work in tandem with our Consulting Organization, to provide them with the advanced support they might require, and to ensure that recommended practices are properly collected, documented, and distributed.

• Public speaking and presentations: Represent OpenShift AI at technical conferences, webinars, and customer events, as well as internally. Deliver presentations and discussions on MLOps and OpenShift AI, showcasing expertise and product capabilities, as applied to real world scenarios.

• Material creation: Develop comprehensive materials, documentation, workshops and tutorials that illustrate how to utilize OpenShift AI for MLOps, ensuring our customers have the resources they need for success.

• Act as liaison: Ensure that field-collected feedback is properly described and prioritized, in collaboration with Product Management and Engineering. 

• Stay informed: Keep up-to-date with industry trends, best practices, and the latest developments in the field to provide informed guidance to our customers.

What you will bring

• A deep passion for AI and MLOps and a strong desire to share that knowledge and passion, both internally and externally.

• Proven experience in interacting with customers, understanding their needs, and providing effective solutions.

• Relevant hands-on experience in deploying and maintaining AI/ML models in production environments

• Confidence and experience in public speaking, delivering technical presentations, and engaging with audiences of varying technical backgrounds.

• Familiarity with MLOps tools and Concepts, including Automation, GitOps and Pipelines

• Excellent written and verbal communication skills; fluent English language skills

• Experienced in OpenShift

Optional Skills 

• Bachelor's degree in statistics, mathematics, computer science, operations research, or a related quantitative field, or equivalent expertise; Master’s or PhD is a big plus

• Experience in consulting, development, devops, data science, architecture, related to AI/ML. The salary range for this position is $125.760 to $207,530.#LI-LS2#LI-REMOTE