IT Support Assistant

 

IT Support Assistant (Part-Time)

At Trinity Medical Solutions, we play a critical role in supporting the organ donation and transplantation community by ensuring timely and reliable transportation of medical teams, organs, and specimens.

Are you an IT support or help desk professional who enjoys solving technical problems and helping teams stay connected and productive? Join Trinity Medical Solutions as a Part-Time IT Support Assistant and help ensure our staff have the technology and systems they need to support life-saving operations every day.

Work Location: Chandler, AZ
Schedule: Part-Time, approximately 24 hours per week

How You Will Be Rewarded

Compensation: $28–$32 per hour, depending on experience

Benefits: Medical (Cigna), Dental, Vision, 401k (5% match with immediate vesting), HSA & FSA, employer-paid Life & AD&D benefits, and Tuition Reimbursement (benefits eligibility may vary based on part-time status)

PTO: Generous paid time off and holiday pay

Key Responsibilities

Provide technical support to employees by troubleshooting hardware, software, and basic network connectivity issues

Assist with installing, configuring, and maintaining computers, devices, and software applications

Manage and prioritize IT support requests while maintaining accurate documentation

Perform routine system maintenance, updates, and backups

Maintain inventory of IT equipment and assist with device setup for new hires

Provide basic training and guidance to staff on company systems and technology

Collaborate with the IT Specialist to improve system reliability, processes, and technology operations

Qualifications

Bas