Security Technician

E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.
The Senior Security Service Technician will be responsible for configuring and servicing all Card Access, Intrusion Monitoring, and CCTV system. The technician will perform programming, networking, preventative and emergency maintenance, troubleshooting and repairs, as well as end-user assistance regarding the proper utilization of these systems. The technician will also mentor, train, and coach the entry level technician who assists them on jobsites.

Core Duties & Responsibilites:

• Safety is E2's number one Core Value. Follow safe work practices and company and client work site policies.
• Promote company Core Values to foster and safeguard family-centric culture.
• Effectively meet the needs of major customer projects thru implementing, overseeing, and assisting in their successful on-site installation and commission. Perform a variety of tasks that support our quality and safety missions. Help develop and retain business by providing outstanding customer service.
• Must be able to safely drive company owned vehicle or personal vehicle for the purpose of E2  business.
• Use computers, laptops, and specialized interface and/or programming software to program and set up security, access, CCTV, nurse call, or sound systems and associated devices.
• Have and maintain manufacturer certifications pertaining to systems being programmed.
• Coordinate with assigned project manager and/or other trades for completing projects and work orders efficiently and on time.
• Troubleshoot and diagnose system problems or failures and identify equipment and/or components that require repair.
• Perform regular system inspections including evaluating condition, identifying necessary repairs and recommending preventative maintenance.
• Read and understand system diagrams, project and as built drawings.
• Install project specific cabling or piping per specifications and applicable building, electrical, and fire alarm codes.
• Install project specific devices including but not limited to Fire, Suppression, CCTV, Intrusion, Access, Nurse Call, etc. per specifications and applicable building, electrical, and fire alarm codes.
• Maintain assigned tools, vehicle and equipment.
• Use and understand company software for completion of service tickets, logging time, and obtaining job specific information.
• Travel: The individual in this role should be able and willing to travel as required by E2.

Education:

• Education:
• Washington EL06 License Required.
• Oregon LEA/LEB License Preferred

Experience:

• 3-5 years of experience as a security technician or other relative industry experience required.

Knowledge, Skills & Abilities:

• Must be efficient and productive in a fast-paced, rapidly changing environment.
• Must be able to navigate company software, enter data, and send communication.
• Knowledge of Microsoft Word and Excel a plus.
• Must possess excellent customer service skills for both internal and external customers.
• Must be able to operate hand and power tools.
• Obtain and maintain necessary licenses and certification.
• Willing to work after normal business hours and weekends.
• Periodically travel out of normal service area when necessary
• Attend manufacturer and company specified training programs.
• Must be available to participate in after-hours on-call rotation with other technicians.
• Work off lifts of all sizes and heights and obtain lift certification.

WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, t