Industry Product Manager (Construction)

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

We are committed to providing services and technology solutions that accelerate our clients' operational efficiency and help drive their business growth. As part of our continuous expansion, we are seeking an experienced construction industry product or offering manager to join our dynamic team.

The Industry Product Manager (Construction) will be responsible for development and management of the entire lifecycle of an Enterprise Resource Planning (ERP)-based service offering, including IP assets, service features and capabilities, and complementary partner solution add-ons customized for the Construction market. The primary role is to oversee all aspects of the offering, including:

• Market research: Gathering insights from internal and external sources to help deliver the offering to the market
• Business model: Determining the business model and client business value with the practice director
• Solution requirements: Defining the service requirements and working across disciplines to build the overall solution that is attractive to a target market
• Operational and business metrics: Being accountable for key metrics such as customer acquisition, retention, and satisfaction
• Offering portfolio: Maintaining the solutions/services roadmap
• Development Roadmap: Work with the consultant team to define, drive, and deliver the construction solutions roadmap.
• Go-to-market: Define routes to market, delivery capability, resource capacity, and supporting ecosystems. Engage with marketing on the marketing plan, channels, and content.

This role involves close collaboration with cross-functional teams to ensure the successful delivery and adoption of these solutions. The ideal candidate will have a deep understanding of industry trends, unique customer challenges, and competitive landscapes to drive growth and innovation within the construction vertical.

Job Responsibilities

• Services/Solutions Planning and Development:
• • Collaborate with practice directors and product marketing managers to develop and execute comprehensive go-to-market strategies for vertical-specific solutions in collaboration with the practice director and marketing team.
  • Conduct market research to identify industry trends, customer pain points, and competitive dynamics.
  • Define and prioritize services features and roadmaps based on market needs and business goals.
  • Identify and evaluate opportunities for new offerings within the construction vertical, ensuring alignment with overall company strategy.

• Solution Management:
• • Oversee the entire lifecycle of construction vertical-specific offerings, from ideation to launch and post-launch performance.
  • Collaborate with implementation and delivery teams and publishers to ensure solutions meet market requirements and are available in market on time.
  • Engage with the consultant and development team members to deliver construction industry-changing capabilities to market.
  • Manage service features, ensuring that capabilities and delivery efforts are aligned with a practice director’s strategic priorities and customer needs.
  • Continuously assess and improve services performance through customer feedback, market analysis, and performance metrics.
  • Develop and maintain comprehensive competitive analyses to identify differentiators and inform positioning strategies.

• Marketing and Sales Enablement:
• • Collaborate with marketing to develop compelling value propositions, messaging, and pos