Marketplace Growth and Engagement Director

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity 

“If you’re passionate about making a significant business impact, consider joining FICO’s Partners and Alliances team. FICO is on the cusp of remarkable growth in financial services and beyond, driven by the creation, exchange, and monetization of composable solutions via the FICO Platform—a collaborative effort involving our network of customers and partners. Our vision includes establishing a differentiated B2B e-commerce marketplace that streamlines subscription sales and management, ultimately unlocking industry ecosystems on a large scale. You will be responsible for defining the commercial structure of the FICO marketplace and driving adoption by FICOs partners, while, at the same time, identifying other industry marketplaces that FICO and its partners should participate in to strengthen reach and the ecosystem; AWS is one such key marketplace.” - VP, Partner Program and Enablement
 
What You’ll Contribute 

• Marketplace Strategy and Product Management Support 

• Understand dynamics of multi-sided marketplaces and motivation of their participants; incentives to maximize participation. 

• Bring best practices to define the commercial structure and strategy of the marketplace.  

• Conduct competitive analyses to position FICO’s marketplace effectively. 

• Provide a B2B marketplace perspective and feedback loop to inform product requirements. 

• Develop and execute a comprehensive go-to-market plan, working closely with cross-functional teams. 

• Relationship Management 

• Cultivate and maintain effective working and trusted advisor relationships with a variety of partner stakeholders. 

• Lead discussions or evangelize the value of the FICO ecosystem and marketplace in a variety of settings, including client and partner meetings, internal meetings and industry events. 

• Communicate relevant information effectively to diverse audiences and recommend options for participants. 

• Marketplace Growth 

• Collaborate with FICO’s account teams and existing partners to ensure optimal adoption of and participation in FICO’s marketplace. 

• Identify and attract key new partners to participate in FICO’s marketplace in pursuit of our ecosystem strategy. 

• Drive participation in the AWS marketplace to maximize benefit for FICO. 

• Continuously scan the landscape for other relevant industry-specific marketplaces and ecosystems that FICO and FICO partners should participate in to drive expansion of the ecosystem.  

• Work with potential partners across all phases, from solution conceptualization, through deal structuring and negotiation, to successful closure and implementation. 

• Marketing Support 

• Support creation of thought leadership and marketplace collateral, executive briefings, and industry event presentations. 

• Perform strategic reviews of web presence, marketing materials, promotional materials for FICO’s marketplace and FICO’s presence in other marketplaces. 

 
What We’re Seeking 

• Strategic Thinker: Demonstrated ability to think strategically and translate market insights into actionable plans to drive marketplace growth and competitiveness.

• Innovative Problem-Solver: Proven track record of creatively solving complex problems related to marketplace dynamics, partner relationships, and ecosystem expansion.

• Results-Driven: Strong focus on achieving measurable results and exceeding performance targets in terms of marketplace adoption, partner engagement, and revenue generation.

• Collaborative Team Player: Ability to collaborate effectively with cross-functional teams, including product management, sales, marketing, and operations, to drive alignment and execution of marketplace strategies.

• Adaptability and Resilience: Ability to thrive in a dynamic and fast-paced environment, adapt quickly to changes, and maintain resilience in the face of challenges and setbacks.

• Marketplace Experience: Prior experience working with or managing marketplaces, preferably in the B2B, fintech or technology sector, with a deep understanding of marketplace dynamics, trends, and best practices.

• Extra Credit - #your favorite Marketplace on your resume. 

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others. 

• The opportunity to make an impact and develop professionally by levera