Transport/Courier

It's more than a career, it's a calling

MO-SSM Health Saint Louis University Hospital

Worker Type:

Regular

Job Highlights:

• Wednesday, Thursday, Friday, Saturday & Sunday.
• 6:00AM-2:30PM- *8-hour shifts
• Every Weekend

Job Summary:

Transports patients, equipment and other items as specified within Saint Louis University Hospital and its associated facilities. All functions are performed promptly, effectively and efficiently, observing infection control and patient safety guidelines at all times.

Job Responsibilities and Requirements:

POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA

                                                                    

1. Completes Transportation requests promptly, correctly and efficiently.  (1, 2, 3, 5, 8)

Criteria

• Transports patients as assigned by computer-based system or by supervisor, lead person or director without delay.

• Utilizes proper Ticket To Ride form when moving patients between inpatient nursing units and ancillary departments.

• Demonstrates competency in administering patients’ oxygen and O2 equipment needs during transport.

• Immediately informs supervisor or lead person of delays in response times.

• Responds to pages from director, supervisor or lead person immediately.

• Demonstrate ability to relate to coworkers in a professional and respectful manner, in order to assure and promote a culture of safety. Maintains professional behavior and observes hospital and departmental dress code at all times.

• Assumes responsibility and ownership in solving problems and resolving complaints when possible; refers to supervisor or director if necessary.

• Demonstrates respect and compassion for internal and external customers while delivering prompt; courteous service.

• Extends apologies as appropriate when service fails, and then takes immediate corrective action.

• Introduces self, identifies patient by checking armband.

• Returns equipment to department when found throughout hospital facility.

• Has an understanding of age specific conditions when working with patients/customers.

           

2. Communicates effectively with follow-up when necessary. (1, 3, 5, 6)

Criteria

• Communicates effectively and respectfully when working with patients/customers, supervisors and other staff.

• Contacts supervisor on any unclear or potentially problematic issue.

• Attends staff meetings and is responsible for knowledge of content.

• Maintains proprietary information, discusses confidential information in private, avoids gossip.

• Refrains from using cell phones or computers for personal use while on duty.

     

3. Competence and Collaboration: Demonstrates attitude of cooperation and professionalism when working.  (1, 2, 3, 5, 6)

Criteria

• Adheres to dress code.

• Observes SSM Health Saint Louis University Hospital Standards of Conduct.

• Demonstrates organizational ability, accepts assignments and attends in-services and staff meetings.

• Adheres to operational guidelines in supervisor’s or lead person’s absence.

4. Basic Life Support

• All transporters must be certified in Basic Life Support (BLS-CPR).

5. Safety/Infection Control: Practices according to safety and infection control policies. (1, 2, 3, 4, 5)

Criteria

• Utilizes proper body mechanics.

• Follows patient safety guidelines including but not limited to checking patient ID wristbands with patient charts prior to conducting any transport