Communications Manager, Internal Communications, Nordstrom Stores - Hybrid - Seattle

Job Description

As an Internal Communications Manager, you will play a crucial role in engaging, educating, and inspiring Nordstrom’s network of over 55,000 employees. This role will focus on supporting Nordstrom store employees, partnering closely with stores leadership, HR, and business operations to deliver thoughtful, creative, and comprehensive communication programs that better connect Nordstrom stores to the company’s key priorities. Effective programs will strengthen our employees’ connection to the business, support our culture, empower employees to be more successful in their roles serving customers, and enhance our ability to attract and retain top talent. 

A Day in the Life: 

• Develop and implement engaging communications programs in support of Nordstrom’s business rhythms, key priorities, change management initiatives, and employee programs and events. 

• Craft compelling content that drives employee connection to Nordstrom’s purpose, strategic vision, and ways of working, fostering a sense of belonging and engagement. 

• Provide expert advice and counsel to senior leaders and subject matter experts on communication best practices and approaches. 

• Utilize a strong understanding of organizational communication needs, including structure and audience profiles, to determine the appropriate channel, medium, and distribution approach for communication. 

• Create and edit engaging content for a variety of communication channels, including email, intranet, video, live events, and other digital platforms. 

You Own This If You Have: 

• 5-7 years of experience in communications. 

• A proactive and strategic mindset, with a willingness to learn and adapt. 

• The ability to manage complex projects with multiple partners and deadlines, demonstrating strong organizational skills. 

• A solid understanding of Nordstrom's voice and culture. 

• A passion for fostering employee engagement. 

• Demonstrated experience with various communication channels (e.g., intranet, email, video, employee events). 

• Knowledge of internal communication best practices. 

• Excellent writing, editing, and presentation skills. 

• A Bachelor’s degree in a related field. 

#LI-EB1

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jo