Project Manager

Want to work in a mission-driven startup with huge reach and scale that is improving health in California? Come join our team! Manifest MedEx is on a mission to connect healthcare in California. As the largest nonprofit health data network in California, Manifest MedEx is an integral part of the state’s health data infrastructure, combining and delivering crucial health information for more than 38 million Californians across every county throughout the state. We are committed to improving patient experience and reducing healthcare costs by making it easier for doctors, hospitals, health plans and other care providers to securely review, analyze and share health information.
The Project Manager is responsible for coordinating all activities to successfully onboard participants onto Manifest MedEx (MX) services.  This includes engaging end users and technical staff from participant organizations in helping them understand the value of our services and their data contribution requirements, establishing secure communications with the participant, getting the required transaction content from the participant’s technical team and/or vendor, validating that data, and facilitating secure access to the MX APIs.  The Project Manager is also responsible for coordinating all activities to successfully implement projects in support of MX’s strategic initiatives.

Specific Duties Include:

• Serve as the ambassador of MX with prospective and signed participants
• Convey the value of the applicable MX services to participants
• Perform the necessary orientation and data gathering activities to set up connectivity and conduct data transfer between participants and MX
• Drive all project activities to ensure requirements and schedules are met to achieve MX overall business goals

Manage strategic and integration projects:

• Plan and execute: Define project scope, objectives, requirements, budget, and timeline
• Manage stakeholders: Work with clients, users, developers, testers, and vendors
• Monitor progress: Track project progress and set deadlines
• Identify and manage resolution for project issues
• Manage and track changes to project scope
• Manage risks:  manage identified financial, legal, strategic, and security risks
• Communicate status: Report on progress and communicate status updates
• Ensure quality: Ensure quality standards are met by ensuring relevant testing and quality assurance is completed for all projects 
• Thoroughly document work performed on project activities and track in SalesForce, Jira or applicable system(s)

Qualifications:

• Bachelor’s degree or commensurate experience
• 3+ years in health information technology project-related activities, ideally dealing with EHRs, HL7 messages, CCD messages, and/or administrative (eligibility, claims) data
• Working understanding of HIPAA regulations and Health Information Exchange (HIE) concepts
• Experience with Salesforce and Atlassian Jira to access/update participant information, generate reports, and track activities
• Experience interacting with hospital IT teams, vendors, project managers, end users, and leadership across business, technical and clinical functions
• Strong analytical abilities and professional office experience 
• Customer-first attitude and high-performance driven individual
• Knowledge of hospital computer systems and EMRs
• Knowledge of key mechanisms that inform and influence customer satisfaction management
• Strong attention to detail with project and process management skillset and experience
• Excellent verbal and written communication and presentation skills 
• Ability to build and maintain respectful, productive internal and external relationships that are professional, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies

All candidates must pass a background check and drug screen.  Manifest MedEx is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. To learn more about Manifest MedEx, please visit our website, www.manifestmedex.org The base salary range for this full-time position is $120,000 - $130,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the