Consulting Services Account Specialist - Financial Services

About The Job

Red Hat FSI Service is adding a Consulting Services Account Specialist to be part of the services selling team covering the largest financial services institutions across North America. As an Account Specialist, you will help oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You’ll also help identify and qualify new business opportunities and work with Red Hat’s Sales team to formulate account strategies that promote product adoption and revenue growth. You will partner with Red Hat’s sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources, focusing on meeting revenue, margin, and booking goals across our Services Portfolio. You’ll also be responsible to provide support for escalations, manage customer governance conversations, and coordinate with the general team of architects and project managers within your region. You’ll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team. 

What You Will Do

• Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers
• Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings
• Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs
• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform
• Accurately and consistently provide revenue and booking forecasts for your territory
• Manage revenue and booking goals across all practices; meet margin and use targets
• Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer
• Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team

Working closely with Red Hat sellers and delivery, you will be expected to do the following:

• Independently handle assigned accounts to identify service opportunities
• Support the preparation and delivery of proposals, ensuring alignment with customer needs
• Respond to inquiries related to consulting, training, and technical services
• Track sales activities and maintain accurate records in CRM systems
• Report revenue forecasts and opportunity pipeline to leadership
• Collaborate with cross-functional teams to ensure successful service engagements
• Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks
• Grow your revenue base on a quarterly basis
• Manage escalations without supervision
• Assist with negotiating Red Hat’s master services agreements and statements of work with the customers and the legal team

What You Will Bring

• Knowledge of technical or business consulting practices
• Experience in banking or financial services is a plus
• Experience in project delivery
• Experience with internal or external sales
• Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value
• Experience adhering to agile methodologies within project teams
• Knowledge of application development or cloud solutions creation and delivery
• Experience in and willingness to speak at public conferences and meetups

The salary range for this position is $172,020.00 - $275,360.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise