Clinical Lead, Primary Care Clinic-Full time

Description

The Clinical Lead provides guidance and support to the clinical team in our primary care clinic, helping to ensure smooth daily

operations and high-quality patient care. This role involves offering expertise in patient care, mentoring

staff, and facilitating communication between the team and management.

Requirements

QUALIFICATIONS

Education/ Experience: 

• Graduate of accredited school of nursing
• Current LPN or Registered Nurse licensure in Vermont
• 3-5 years’ experience in primary care and/or emergency department, preferred
• Current Basic Life Support certification
• Excellent critical thinking and judgement skills
• Excellent customer service skills
• Experience with Electronic Medical Records Systems

Essential Functions Of The Position:

• Maintains daily operations of the clinic team. Including but not limited to, daily huddles, oversight of clinical staff, provider and patient flow. 
• Ensures pre-visit planning is completed, and patient charts are populated correctly. 
• Manage Point-of-Care testing and supplies
• Ensures Clinic and Population Health Manager is informed of any issues with patients, staff, or physicians
• Responsible for the oversight and appropriate supply of all vaccines (GCFH and VDH)
• Collaborates directly with Clinic and Population Health Manager and Senior Director as needed.
• Collaborates directly with clinic providers for day-to-day patient needs.
• As part of population health management is responsible for facilitating quality care in accordance with established clinical practice guidelines, protocols and provider direction. 
• Fosters patient engagement and adherence to plan of care to achieve evidence based clinical objectives and goals specific to chronic conditions and preventive health measures.
• Attends PCMH or optimization meetings as needed.
• Communicates with providers, clinical team and the Clinic and Population Health Manager regarding any urgent needs.
• Oversight and management of clinical pools.
• Assist and provide guidance or recommendations for patient triage.
• Enter or update all patient information into EMR in accordance with established protocols and procedures.
• Document all patient interactions accurately, timely and appropriately.
• Assists with routine medication refills, as needed. 
• Obtains and processes various laboratory specimens according to established protocols and procedures. Performs point-of-care testing, as needed.
• Perform basic medical procedures such as dressing changes, spirometry, ear irrigation, EKG, audiometry and vision screenings, as needed
• Participates in quality improvement, management, continuing education, and other patient care programs established by Grace Cottage Family Health & Hospital.
• Assists in the resolution of complaints, requests and inquiries from patients.

Why Grace Cottage?

Grace Cottage has been voted “Best Place To Work,” in the Brattleboro Reformers Readers’ Choice Award since 2019. We are also included in the Vermont Biz Magazines 2023 & 2024 Best Places To Work in Vermont! 

How We Support You:

• Rich Medical, Dental and Vision Insurance
• 401(k) with matching
• Life And Disability Insurance
• Loan Reimbursement
• Tuition Reimbursement
• Generous Earned Time Off Package
• Responsive Employee Assistance Program
• Wellness Motivations And Incentives

We are eager to meet with you and share additional information about this enriching area of the health care we provide.