Director-Behavioral Health Services
Volunteers of America ColoradoAbout the role
Description
WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.
** The Director of Behavioral Health Services oversees programs and services with behavioral health
component, establishes models of practice, sustains and expands behavioral health services, and provides
direct client care when necessary. Managerial responsibilities include supervision of staff; tracking,
managing, and adjusting the program budget; coordination of activities among community partners across
wide geographic areas; active collaboration with the local Continuum of Care; the development and
implementation of behavioral health models of care; the design, expansion, and maintenance of behavioral
health services; and the composition and submission of community action plans and program-specific reports
to program funders. Behavioral health provision responsibilities include conducting psychosocial
assessments, developing care plans, linking program participants to long-term behavioral healthcare
providers, and composing and maintaining records in accordance with all relevant regulations and
professional requirements. This position is responsible for full implementation of Medicaid within clinical
case management programming within the next three years.
Essential Duties and Responsibilities
·Oversees multiple grant agreements and funding sources, ensuring compliance with grant commitment
and expectations of program funders and VOA, including the provision of supportive case management,
housing stabilization, and temporary financial assistance for program and service participants that best
meets their needs and fulfills all funder and VOA requirements.
· Trains, supervises and evaluates staff members. Ensures compliance with the requirements of their
respective job descriptions and accordance with established best practice standards.
· Composes and manages annual program budgets representative of grant agreements with program
funders; monitors expenses and revises budgets as needed.
· Conducts and facilitates regular internal reviews of all components, including monitoring for compliance
to program requirements and best practice though client file reviews and client and community feedback.
Provides follow up and/or corrective action as necessary.
· Develops and implements a community design and outreach plan in collaboration with community
partners subject to review and approval by program funders.
· Takes a proactive role to remain apprised of evolving program regulations, standards, and best practice,
and effectively integrates these practices into program operations.
· Collaborates with administrative services staff to ensure that appropriate financial, personnel, and
operational standards are adhered to as indicated by grant agreements with program funders.
· Aggregates and reviews program data to determine the effectiveness of services and progress in meeting
service goals as indicated within grant agreements with program funders.
· Utilizes program data to develop strategic action plans for outreach and service delivery.
· Ensures program staff provide accurate and timely documentation, adhere to confidentiality, record
keeping, reporting, and data entry and collection standards.
· Coordinates activities among community partners across wide geographic areas, actively collaborates with the local Continuum of Care, and maintains excellent working relationship with community stakeholders.
· Assists in preparation of regular grant applications, updated, or requests for information.
· Develops, implements, and sustains behavioral health services across organizational divisions.
· Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
· Performs all other duties as assigned.
CLINICAL RESPONSIBILITIES:
In collaboration with the Division Director and agency leadership, the Associate Division Director:
· Develops and oversees the implementation of clinical standards of care throughout all VOA programs with a behavioral health compon
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