Business Analyst II

Resource Innovations is seeking a Business Analyst II to join our growing team. As a Business Analyst II with Resource Innovations, you will support utility energy-efficiency program delivery with software system design, configuration, and maintenance.

As a Business Analyst with Resource Innovations, you will make an impact through the program configuration design, building and iterating on those designs, testing those builds, and launching/maintaining the programs. It involves a high level of problem-solving within the company’s SaaS platforms, and effective communication with internal stakeholders, partners, and clients (both technical and non-technical). The ideal candidate will have a few years of experience in the utility energy efficiency industry and can demonstrate broad working knowledge of software industry elements.

Resource Innovations (RI) is an energy transformation firm. Women-led, purpose built and focused on impact, we’re constantly expanding our portfolio of solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. Building on our expertise in energy efficiency, we’re driving the material change needed to renew the promise of energy. Discover how at www.resource-innovations.com.

Duties and Responsibilities

• Implement business process logic into SaaS platforms by designing, configuring, and maintaining software workflows, automated emails, rendered documents, formulas/functions, forms, and other software elements for specific utility needs based on program design and industry regulation.
• Provide technical systems solutions for Demand Side Management and clean energy technologies for utilities.
• Understand customer business drivers, key use cases, and high-level business objectives.
• Ensure an excellent user experience for various use groups who interface with our systems.
• Support and resolve bugs, feature requests, and program updates in a timely manner.
• Communicate with folks of varying levels of program and technical understanding.
• Develop hands-on knowledge of the Resource Innovations SaaS platforms.
• Produce gap analyses, testing analyses, product-use analyses, and use-case reports.
• Establish and maintain a professional rapport with clients and partners, including identifying and anticipating needs and proposing solutions to address concerns.
• Promote standardization and proactively incorporate best practices into systems and processes.
• Other duties as assigned.

Requirements

• BS or MS in Computer Science or related quantitative field (e.g. Math, Physics, Economics).
• 2+ years of working experience with software systems in the energy efficiency industry.
• Ability to effectively translate business processes to software designs.
• Working knowledge of programming language elements (e.g. IF statements, arithmetic functions).
• Experience with front-end languages (HTML/CSS/template languages).
• Experience with software configurations (e.g. display conditions, forms, workflows).
• Ability to analyze energy data and draw/present conclusions.

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is an energy transformation firm. Women-led, purpose built and focused on impact, we’re constantly expanding our portfolio of solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. Building on our expertise in energy efficiency, we’re driving the material change needed to renew the promise of energy. Discover how at