Sr. Manager, Enterprise Systems - Finance Value Stream
BlackbaudAbout the role
About the Role
The Sr. Manager, Finance Value Stream is a people-first leader responsible for building and developing a high-performing, global Finance Value Stream team while staying hands-on with solution design, roadmap execution, and complex delivery challenges. This role translates Finance value stream strategy into end-to-end capabilities across the full finance operations lifecycle—financial reporting and close, FP&A and budgeting/forecasting, accounts payable/receivable, billing, and the controls and auditability that underpin them all. This leader brings a global, sustainable approach to how finance systems and data are managed and establishes critical groundwork for long-term change and best practice approaches as we advance our Finance technology and operational maturity.
- Guide and mentor a global, remote Finance Value Stream team through continuous transformation, evolving team mindsets, building change resilience and enabling greater value through effective human and AI collaboration.
- Champion and lead both software enabled and AI informed redesign of finance workflows, driving technology adoption and business process transformation with a structured change management approach to improve efficiency, scalability, controls and user experiences.
- Establish governance frameworks, design standards, and KPIs to elevate delivery quality and platform maturity across Finance systems and capabilities.
- Lead, mentor, and develop Product Owners, configuration engineers, and cross-functional contributors, providing career guidance and performance management.
- Lead and refine user story discussions to align with Finance value stream features and objectives, ensuring stories are prioritized with clear acceptance criteria.
- Own accountability over the team's planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinements.
- Own and continuously refine the team-level backlog, ensuring user stories are clear, testable, and aligned to Finance value stream features.
- Own and evolve the Finance value stream roadmap, ensuring it reflects enterprise priorities, OKR commitments, and long-range planning outcomes.
- Partner with Value Stream Owner, Business Architects, and Solution Architects to maintain a unified vision across Finance capabilities.
- Ensure alignment between the Finance roadmap and GTM strategy, regulatory requirements, and operational readiness.
- Build and maintain a prioritized Feature backlog spanning the full finance operations lifecycle: financial close, FP&A, AP/AR, billing, reconciliation, and auditability.
- Resolve complex intra-ART and cross-value-stream priority conflicts using economic framing, WSJF, and stakeholder alignment.
- Lead integrated change delivery encompassing both system changes and associated finance business process transformation.
- Proactively monitor Workday Finance product releases, roadmap previews and community best practices to maintain the long-term integrity of Finance systems and drive platform modernization efforts while remaining flexible to evolving business requirements.
- Maintain hands-on fluency with Workday Finance configuration, ensuring solution design recommendations are grounded in platform reality and the team is leveraging the system to its fullest capability.
- Collaborate with internal finance customers to define deployment expectations, ensure consistency with strategic direction, and map opportunities to improve workflows.
- Lead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the finance user experience and drive operational efficiency.
- Identify high value AI use cases, build the business case, and translate them into measurable operational outcomes (cost, risk, cycle time, accuracy).
- Develop and maintain work instructions and job aids while creating a streamlined, efficient, and self-service approach to Finance reporting requirements.
- Lead troubleshooting and resolution of complex technical and process issues, ensuring minimal business disruption.
- Ensure compliance with data security, privacy regulations, and internal governance standards across all Finance systems and data.
- Define and track Finance value stream KPIs; partner with analytics and Finance leadership to monitor performance and adjust continuously.
- Partner with Finance, Accounting, FP&A, Billing, Risk/Compliance, Legal, and Customer Success to align experience design with operational readiness.
- Represent the Finance value stream at executive and cross-ART forums; communicate roadmap progress, risks, and outcomes to senior leadership.
- Participate in ART events including PI Planning, System Demos, and Inspect & Adapt sessions.
- Influence without authority t
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