HR Technology Manager (Workday)
Bagel BrandsAbout the role
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!
Position Overview:
The HR Technology Manager is responsible for the strategic management, optimization, and day-to-day operations of Workday and other key HR platforms, such as Absorb Learning and integrated vendor systems. This role provides leadership over the HR technology ecosystem, serving as a hands-on system administrator and configurator to ensure HR platforms are stable, scalable, and aligned with business priorities while delivering a seamless employee experience.
Partnering closely with HR Centers of Excellence, Payroll, IT, business leaders, and external vendors, the HR Technology Manager ensures system reliability, data integrity, and scalability across the HR technology ecosystem. This leader plays a critical role in advancing digital HR capabilities, implementing process improvements, and driving innovation that supports a growing and dynamic organization.
Core Responsibilities:
System Ownership & Strategy
- Serve as the strategic owner for Workday and other HR platforms (e.g., Absorb Learning, recognition, engagement tools), ensuring alignment with evolving business objectives, HR strategies, and industry best practices.
- Partner with the HR leadership, to define and execute a comprehensive HR technology roadmap that enables scalable growth, efficiency, and transformation.
- Identify and implement automation, configuration, and user experience enhancements to drive operational excellence, data integrity, and adoption across HR platforms.
Process Improvement & Program Support
- Collaborate with HR functional leaders to identify process improvement opportunities and design system-based solutions supporting key HR programs (e.g., performance, compensation, benefits).
- Configure and support annual HR processes within Workday—such as performance reviews, merit and bonus cycles, and benefits open enrollment—ensuring accuracy, efficiency, and a seamless user experience.
- Lead governance and change management for Workday configuration updates, business process enhancements, and releases, ensuring documentation, testing, and effective communication across the organization.
- Champion continuous improvement initiatives, leveraging data analytics and stakeholder feedback to drive process excellence and transformative HR technology innovations.
Reporting & Analytics
- Lead the development and delivery of Workday reports, dashboards, and analytics, translating data into actionable insights for HR and business leaders.
- Support ad hoc data requests and business intelligence needs for HR and business leaders.
- Ensure data integrity, privacy, and compliance with internal policies and external regulations.
- Partner cross-functionally to advance workforce analytics, predictive modeling, and data-driven decision-making capabilities.
Systems Integration & Vendor
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