ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

SYSTEMS ADMINISTRATOR SENIOR - IT
CENTRAL OFFICE
*Travel to parks and overnight stays as required*

Job Location:

Address: 1110 West Washington St., Suite 100, Phoenix, AZ 85007

Posting Details:

Salary Range: $70,000 - $95,000 / Per Year 
(depending on experience)

Grade: S25

Closing Date: Thursday September 18, 2025

Job Summary:

As the Senior System Administrator for the Information Technology section, the incumbent will work independently under general supervision:
· Deploys, inventories, and maintains MacOS and IOS client platform equipment in life cycle tasks, including end-of-life tasks such as data cleansing. Uses ticketing system to track issues.

· Proactively solves complex problems for application and network issues of telecommuters, local networks users, and remote park network users. Provide technical help desk assistance and documentation for agency staff, and provides direct application administrative support for Google Workspace for all agency users.

· Provides user directory and authentication management with tools such as as Okta, Duo, Active Directory, and Open Directory. Conducts daily traffic analysis, identifies and characterizes incidents, generates incident reports, and investigates suspicious network activity.

· Installs, monitors, and directs proactive and reactive computer network defense measures using tools such as zScaler and Crowdstrike Falcon to ensure the availability, integrity, confidentiality and reliability of systems.

· Mobile Device Management (MDM) Platform hardening and remote configuration using JAMF of MacOS and IOS computer/phone deployments and archives, including backup of user data with local or cloud backup software, along with management of archives.

· Will maintain a Cloud-based AWS Oracle database and an associated historic property and archeology application, including but not limited to authentication, backups, space management and licensing. This includes Geographic Information System components and integration, and may require data exports to other partner agencies.

· Will maintain a Cloud-based AWS PostgreSQL database and an associated historic property and archeology application, including but not limited to planning, authentication, backups, space management and licensing. This includes Geographic Information System components and integration, and may require data exports to other partner agencies.

· Maintenance and support of Claris FileMaker Pro databases, along with database and form application maintenance tasks.

· Provide IT technical expertise to management and staff, which includes frequent audio-visual assistance for meetings and conferences.

· Provide application and computer operations support. May assist with troubleshooting production problems and recommends/implements solutions.

· Provides purchasing, inventory, and budget tracking for purchased stock and system inventories of items.

· Travel to parks as required. Overnight stays as required.

Job Duties:

- Install and maintain client devices in a statewide remote site network involving over 325 client devices. Maintain links to internet services, Google services, and file sharing services. Support reservation system point-of-sale, accounting and productivity software. Will require travel to park locations throughout the state.

- Troubleshoot and resolve Parks central office and remote Park system problems with hardware, software and network performance. Support Google Workspace, and provide direct support of technical issues. Conduct daily traffic analysis, identifies and characterizes incidents, generates