Field Service Project Manager - Iron Mountain, MI

Job Overview

Hubbell's Systems Control location in Iron Mountain, MI is looking for a Field Service Project Manager. The Field Service Project Manager supports the successful planning, execution, and completion of EE project handoffs to the customer. Partnering with project management, engineering, manufacturing, test, and quality you will aid in qualifying ship readiness of individual EE projects. Collaborating with the cross functional teams, the Field Service Project Coordinator will compile a complete and executable scope of work for the Field Service
team.

A Day In The Life

• Monitor the Field Service Requests inbox for new project request emails and add the request for Field Service support to the Field Service Scheduling and Loading tool.
• Review Field Support project intake for required information, work with the requestor and other stakeholders to ensure the correct information is captured.
• Hold an EE field support readiness kick-off meetings with the required stakeholders to close on any outstanding items prior to EE shipment.
• Coordinate with the Field Service Scheduling supervisor to align on the date to begin the field work. 
• Provide a detailed Field Service Action Plan to the requestor outlining the plan to close the Field Service Request.
• Provide status to the requestor on progress of the Field Service Request.
• If issues are discovered in the field during the implementation of the Field Service Action Plan, ensure the Field Service Action Plan is revised to capture the problem statement and corrective action. Engage the proper stakeholders for alignment.
• Track team and project performance metrics.
• Identify continuous improvement opportunities and implement solutions with input from others.
• Support the Logistic Coordinators with their daily standard work or any other tasks assigned.

What will help you thrive in this role?

• Proven project management experience with Bachelor’s Degree in Engineering related field, or equivalent combination of education/experience may be considered
• Strong multi-tasking and organizational skills
• Excellent verbal and written communication skills
• Effectively lead meetings with a clearly defined agenda and expected outcome
• Ability to work well under tight deadlines.
• Resiliently work through an issue with unclear or ambiguous information  
• Demonstrated ability to excel both when working independently and as part of a team.
• Effectively communicate project level issues for timely escalation and resolution
• Proficient in MS Office Suite

Competencies

Building Relationships and NetworksCoaching and Developing OthersCommunicating and InfluencingCustomer FocusDeveloping Trust and Inspiring OthersEnabling ExecutionInitiative and DriveLeveraging Learning and FeedbackPlanning, Organizing, and Decision MakingPositive Approach and Stress Tolerance

Hubbell Incorporated

 

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

 

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

 

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

 

Hubbell Utility Solutions 

 

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more f