Senior DevOps Engineer

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 
About the role:  Our engineering team is scaling up, and we’re looking to hire a Senior DevOps Engineer. Our DevOps team takes the lead in building and supporting the cloud-native infrastructure on which the rest of our Engineering team runs: from build pipelines in GitHub Actions, to Infrastructure-as-Code through Terraform on AWS, to monitoring and alerting in Datadog.  We’re looking to add an engineer with an SRE focus – and an interest in contributing to our Platform engineering, too. We don’t expect you to have experience across everything that falls under DevOps, but what you don’t already know you’ll learn here! Our team members all bring different experiences and expertise to the table; if they didn’t, we’d be boring – and fragile. 

You will:

• Take the lead in planning the growth of the cloud environment. 
• Recommend and implement any new technologies or systems that will support the development and growth of the company. 
• Collaborate with our Application, Data, and IT teams to provide support on the underlying needs of our technology – security, monitoring, automation, scaling. 
• Help ensure the reliability of our systems and infrastructure by understanding their design, constraints (especially as we scale!), edge cases, and failure states. 
• Help automate away development toil, from standing up and tearing down staging environments to maturing our build and deployment pipelines.  
• Help set up monitoring and alerting on our system’s health. 
• Help build and maintain our incident response and remediation playbooks. 
• Contribute to building and maintaining the infrastructure our applications rely on, providing pathways to improve their reliability and observability through logging and metrics. 
• Empower members of other engineering teams to follow cloud and DevOps best practices when building software. 

You have:

• 3-5 years’ experience in DevOps / SRE (even though your next role never looks like your last role!) 
• 3 years of experience in architecting and planning in a cloud-based environment 
• Deep knowledge and experience with Infrastructure-as-Code using Terraform 
• Experience working within a regulated industry such as healthcare or finance 
• Minimum 2 years of experience in developing reusable infrastructure (e.g terraform modules and stacks) that facilitate autonomous infrastructure management. 
• Demonstrated ability to drive a DevOps culture by creating tools and frameworks that enable self-service infrastructure provisioning. 
• Experience transitioning manually configured ('click ops') infrastructure to Infrastructure-as-Code (IaC) systems. 
• Familiarity with common tooling and AWS services, including monitoring and alerting tools  
• Experience with shell scripting and with high-level programming languages – you don’t need to ship React components, but you’ll need to know what’s important in our logs and traces 
• Experience with a modern DevOps mindset – focus on outcomes, experiment and learn, provide visibility, start small and iterate 
• Experience with cross-functional and cross-technical collaboration 
• Strong communication skills with technical and non-technical audiences 
• Comfort with change – we’re a startup, and our processes evolve to meet the size and stage of our teams and technology 

Why Talkiatry:

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care  
• Collaborative environment: be part of building something from the ground up at a fast-paced startup   
• Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC   
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!  
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands   
• It all comes back to care: we’re a mental health company, and we put ou