Sr Director Analyst, Cloud Architect for IT Operations (Remote US)

About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. This analyst role is part of the Gartner for I&O Technical Professionals team and will have a particular scope of coverage focused on modern IT operations, such as cloud governance, cloud operations, and cloud operating models. You will have some flexibility in your coverage, and we are particularly interested in candidates with cloud architecture, cloud governance, or platform engineering experience. Further specifics of coverage and scope are provided in subsequent sections below.

• You will write Insights and directly engage with clients, applying your in-depth knowledge of cloud infrastructure and platform engineering technologies, technical capabilities of products/services, and governance best practices. You will advise clients on architecting, implementing and operating:
  • Cloud strategy and implementation plans for enterprise cloud adoption with public cloud services.
  • Governance of public cloud services and organizational operating models.
  • Infrastructure-as-Code and Self-Service practices and tools.
  • AI usage and inclusion in cloud operations
  • Experience with VMware virtualization or private cloud is also an advantage.
  • Experience with hybrid cloud implementation or migration from on-premises to public cloud environments is an advantage.

What you’ll do:

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

What you will need:

• Gartner is seeking an experienced technical professional who ideally has previous hands-on experience in a modern cloud operations role.
• 12+ years experience in an architect-level role at a mid-sized to large enterprise, focused on cloud, platform engineering, DevOps or SRE.
• Experience in a technical lead role within a cloud managed service provider (MSP) delivery team.
• Experience in a technical product management role at a cloud provider, MSP, or IT operations management vendor.
• Credible technical expertise in the topics they cover, with the ability to connect technology to business goals, and understand the commercial aims of vendors.
• To be suc