Senior Business Support Specialist

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Itasca, N Arlington Heights Rd 

Division: Air & Sea 
Job Posting Title: Senior Business Support Specialist 
Time Type: Full Time

As a Senior Business Support Specialist, you will be responsible for providing support to the operations team and ensuring smooth and efficient business processes. You will collaborate with various departments within the company, analyze business data, and make recommendations to management for process improvements. The role requires excellent analytical skills, attention to detail, and ability to multitask and prioritize work in a fast-paced environment.

 

Duties and Responsibilities

• Collaborate with cross-functional teams to identify business process improvement opportunities
• Analyze business data and prepare reports for management
• Develop and implement processes and procedures to improve operational efficiency
• Provide operational support to the transportation and logistics teams
• Develop training materials and conduct training sessions for new employees
• Support the development and implementation of new IT systems
• Monitor and maintain compliance with regulatory requirements
• Participate in special projects as assigned by management

 

Educational background / Work experience

• Bachelor's degree in Business Administration, Logistics, or related field required
• Minimum of 5 years of experience in transportation and logistics industry required
• Experience in process improvement, project management, and data analysis preferred

 

Skills

• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent time-management and organizational skills
• Knowledge of transportation and logistics operations and regulations
• Proficient in Microsoft Office Suite, especially Excel

 

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May provide guidance and training to junior staff members

 

Preferred Qualifications

• Master's degree in Business Administration, Logistics, or related field
• Professional certification in project management or process improvement

 

Language skills

• Fluent in English (oral and written)

 

Computer Literacy

• Proficient in Microsoft Office Suite, especially Excel
• Knowledge of database and project management software preferred

 

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $71,000 - $106,500 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

 

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

 

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, p