Medical Assistant - Registered, Columbia City, (1.0FTE)

Purpose

The Medical Assistant - Registered performs delegated clinical and administrative duties providing direct support to primary care providers and some direct care to patients. Work in partnership and joint accountability with other team members to achieve Neighborcare Health’s Mission, Guiding Principles, Service Commitments, and Goals.

In this position you will:

•  Collaborate with patients, clients, staff, and community partners to identify and address the ways that systemic racism and other forms of compounding bias are root causes of disparities in clinical/mental health and homelessness in Black, Indigenous, and other communities of color and other communities that have experienced historical and structural oppression.
• Perform duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating medical provider's needs
• Demonstrate flexibility and readily assists other staff members.
• Maintains a safe and healthy work environments for patients, self and other.
• Prepare examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies, equipment and instruments.
• Review and communicate to medical provider’s appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, medical providers, and other team members, informed of medical provider's status and/or time delays throughout the day.
• Interview patient to determine reason for visit; takes patient's vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; capillary blood draws, immunizations, records information in patient's medical record; and reports findings to appropriate personnel, according to WAC standard requirements.
• Instruct patient in preparation for scheduled procedures, in a caring and courteous manner.
• Perform appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as interred by knowledge, skill level, and Neighborcare Health guidelines (e.g.., vision screening, ear irrigations, hearing tests, hematocrit and urine cultures using appropriate instruments, techniques, and specimen labeling process.
• Support medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments.
• Perform routine clerical and reception duties, as required, such as, maintaining departmental logs, answering telephones and taking massages, checking in patients, and scheduling patient appointments.

Key Skills, Knowledge and Abilities

Required for this job:

• Enjoy working at the top of their scope and partnering with patients, providers and the other team members
• Value team work, problem solving, engagement and adaptability
• Embraces change and practices direct communication
• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations

Required Qualifications

• High school diploma or GED

License/Certification/Registration   
Required:  

1. Obtain an endorsement signed by a Neighborcare Health provider (site SMD and/or CMO) within 7 days of employment.
2. Obtain an active Medical Assistant-Registered status within 60 days of employment from Washington State Department of Health per WAC.
3. Maintain a current attestation of endorsement to perform specific medical tasks signed by a supervising health care practitioner filed with the department of health.

Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients.  We use these as a guide and expectation for how we treat our patients and each other.  You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect