Staff Software Engineer - Cloud Provisioning (Core Team)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• As a Senior Staff Software Engineer you will have the opportunity to become a key member of the Cloud Platform group building Cloud Infrastructure Services and APIs to manage the full lifecycle of application and database code.  Performance, reliability, scalability, and high availability are always at the core of our work. 

Qualifications

To be successful in this role you have:

• Demonstrated aptitude for learning new technologies and systems quickly
• Intermediate level understanding of Centos/RHEL OS and experience installing & maintaining services.
• Familiarity with a Linux command prompt for both administration and shell scripting
• 10+ years of experience in coding efficient, object-oriented, modularized and quality software
• Exceptional debugging, testing, and critical thinking & problem-solving skills
• Demonstrated success working independently and as a team to complete complex projects, on time
• Experience developing, building, and maintaining a platform for a large-scale Enterprise Application with 10,000+ physical hosts
• Experience with troubleshooting difficult production issues e.g. memory leaks, network problems, and various intermittent failures across the stack
• Ability to deal with interruptions and adapt to changing priorities within the team.

Desired Skills:

• Experience working in a DevOps environment
• Experience working in an internal customer focused environment
• Loves database technologies with experience developing, troubleshooting, and optimizing relational databases including Oracle, MySQL, MariaDB, PostgresSQL, as well as time series database technologies.
• Familiarity with Puppet, Jenkins, Vagrant, VirtualBox, and RubyMine are a plus
• Familiarity with Cloud Technologies - OpenStack, AWS, or Azure are a plus
• Familiarity with using git to manage source code

For positions in California (outside of the Bay Area), we offer a base pay of $136,800 - $239,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, nationa