Assistant General Manager, Restaurant R'evolution

Job Description Summary

Restaurant R’evolution, a premier fine dining establishment in the heart of New Orleans, is seeking a highly motivated and experienced Assistant General Manager (AGM) to join our leadership team. The AGM will play a pivotal role in ensuring the seamless operation of the restaurant, delivering exceptional guest experiences, and upholding the highest standards of service, quality, and hospitality. This position requires a passion for fine dining, strong leadership skills, and a commitment to excellence.

Job Description

Key Job Functions:  

• Operational Excellence: Assist the General Manager in overseeing daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service.  
• Guest Experience: Ensure every guest receives impeccable service, addressing any concerns or special requests promptly and professionally.  
• Team Leadership: Supervise, train, and mentor staff, fostering a positive and collaborative work environment. Conduct regular staff meetings and training sessions to maintain high service standards.  
• Financial Management: Assist in managing budgets, controlling costs, and optimizing profitability. Monitor inventory, labor costs, and revenue streams to meet financial goals.  
• Quality Control: Uphold the restaurant’s standards for food quality, presentation, and service, ensuring consistency across all aspects of the dining experience.  
• Event Coordination: Collaborate with the events team and Maitre d’  to plan and execute private dining events, wine dinners, and other special occasions.  
• Compliance: Ensure compliance with all health, safety, and sanitation regulations, as well as local and state laws.  
• Vendor Relations: Maintain strong relationships with suppliers and vendors to ensure the highest quality ingredients and products.  
• Problem Solving: Address and resolve any operational or guest-related issues with professionalism and efficiency.  
• Innovation: Contribute creative ideas to enhance the guest experience, improve operational efficiency, and drive revenue growth.  
• Other duties and responsibilities may be assigned

Qualifications and Skills:  

• Minimum of 3-5 years of experience in a leadership role within a fine dining or upscale restaurant environment.  
• Proven track record of delivering exceptional guest service and managing high-performing teams.  
• Strong knowledge of fine dining service standards, wine, and culinary trends.  
• Excellent communication, interpersonal, and organizational skills.  
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and attention to detail.  
• Proficiency in restaurant management software (e.g., OpenTable or similar reservation software, Micros, or similar POS) and Microsoft Office Suite.  
• Flexibility to work evenings, weekends, and holidays as required.  Occasional mornings
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.  
• Louisiana Responsible Vendor's Permit required

Physical Requirements:  

• Ability to stand, walk, and move for extended periods.  
• Ability to lift and carry up to 30 pounds.  

Why Join Restaurant R’evolution?  

• Be part of one of New Orleans’ most acclaimed fine dining establishments, known for its innovative cuisine and world-class hospitality.  
• Work in a dynamic and supportive team environment with opportunities for professional growth.  
• Competitive salary and benefits package, including health insurance, paid time off, and dining discounts.  
• Immerse yourself in the vibrant culture and culinary scene of New Orleans.  

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance