R-LEAD Knowledge Management Director

The Center for Communications Program in the Health Behavior Society department is currently seeking an R-LEAD Knowledge Management Director (R-LEAD'S Director of KM). Under the Bureau for Resilience, Environment and Food Security (REFS) Learning, Evidence, Analysis and Data (R-LEAD) contract, the R-LEAD's Director of KM must provide Knowledge Management, Data Visualization, Organizational Learning, Capacity Development and Training, and Website Services to the Offices and Technical Centers housed in the Bureau for REFS. The R-LEAD's Director of KM will effectively organize, access, and use knowledge in support of bureau operations, strategic planning, mission support, and decision making as it relates to their work in the areas of resilience, environment, food security, nutrition, water security, sanitation, and hygiene, climate, infrastructure, and energy among other related topics.

The R-LEAD's Director of KM is also responsible for designing and implementing the KM strategy, including developing KM tools and systems, facilitating knowledge sharing and learning among program staff and stakeholders, and ensuring that best practices and lessons learned are documented and disseminated. The R-LEAD's Director of KM works closely with other R-LEAD directors to integrate KM into all program activities and supervises three positions. Through the R-LEAD contract, the R-LEAD's Director of KM will enhance knowledge management (KM) systems for the (REFS) Bureau by:

• Supporting the collection, organization, and dissemination of critical information on resilience, environment, and food security.
• Strengthening KM processes and practices to ensure REFS staff and stakeholders have access to the latest evidence, tools, and learning.
• Ensuring that the knowledge of REFS staff and partners informs decision-making and enhances the Bureau's development goals.
• Extending the Agency's KM approach beyond the USAID Program Cycle to encompass programmatic and organizational processes.

The R-LEAD's Director of KM oversees the program's technical, programmatic, and administrative aspects, independently leads the development and implementation of the KM portfolio, mentors staff, and manages teams. They also travel internationally to lead short-term technical assistance (STTA) in areas of their expertise and will oversee STTA trips of junior staff. They will lead technical work and center-wide initiatives independently. They will lead proposal development, strategic partnership development, and donor cultivation. They will lead and oversee high-level strategy design, implementation, and proposal development.

Specific Duties & Responsibilities include the following. Other duties may be assigned.

Program Management

• Lead R-LEAD's KM activities independently, including,

o Envision, design, and initiate new program activities according to client's needs and overall contract objectives.

o Produce and edit documents, work plans, reports, and presentations.

o Lead budget development and resource allocation.

o Oversee staffing, roles, and level of effort to meet program goals.

o Facilitate effective communication and collaboration between program, finance, and administrative staff to ensure team functioning to meet program goals.

o Facilitate and model frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally).

o Lead engagement with internal and external partners.

o Ensure adherence to JHU, CCP, and donor rules, regulations and policies

o Lead process to use data to inform strategies, work plans, and program direction.

• Put in place tools, processes, and structures to ensure excellence in programs, products, and deliverables to meet R-LEAD's program goals.
• Serve on the R-LEAD project management team along with other directors from the prime contractor.

People Management

• Design and manage effective team structure to meet R-LEADs KM goals.
• Supervise, coach, and mentor R-LEAD staff independently.

o Orient and train new staff members.

o Conduct regular (at least quarterly) check-ins and annual performance reviews with all supervisees.

o Identify and recommend appropriate professional development opportunities for supervisees.

o Ensure effective coaching, mentoring, and supervision of all staff on your team.

o Provide coaching and mentoring to promote continued growth and improvement among supervisees and other staff.

• Oversee and ensure the quality of work produced by KM R-LEAD staff or team. Develop processes, tools, and routines that ensure the quality of work.
• Operate with compliance to all JHU