I-Banking New Product and Business Activities Program Manager, Vice President

I-Banking New Product and Business Activities Program Manager, Vice President

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The role is part of the Corporate and Investment Banking (CIB) Chief Operating Office organization. You will be is responsible for maintaining effective internal controls and for executing risk and control procedures, including identification and assessment of operational controls and risk mitigating factors associated with current activities and growth initiatives within the first line of defense.

• Develop and maintain an understanding of overall business functions with in-depth knowledge of key stakeholder areas, program responsibilities, and related activities.

• Overseer new product and business activities.

• Develop and maintain working relationships with second line Risk partners, first- and second-line stakeholders, FO sponsors, PMs, and Global Product Governance.

• Maintain working knowledge of investment products and services, particularly those in the active pipeline.

• Ensure adherence to established policies, standards, and procedures, including following required governance processes and escalating issues through the appropriate channels as needed.

• Validate information and interface with other departments to ensure accuracy and completeness of required documentation (i.e., Intakes, Due Diligence, Risk Assessments, Ongoing Monitoring, and Post Implementation Reviews).

• Drive stakeholder awareness of new initiatives and manage review and approval processes.

• Represent the business as the SME on new products and business activities, processes, and requirements, offering best practices, guidance and issue resolutions leading up to final launches, then reconnecting within set timeframe for completion of post-launch requirements.

• Proactively initiate and/or support forward progress of products and services through the lifecycle stages including those with high complexity and visibility/impact across the organization and sensitive initiatives/ deals requiring confidentiality.

• Ensure action items are followed-through, and pre-launch and post-launch conditions are properly recorded and tracked in the database and aligned with stakeholder feedback.

• Manage global escalations submission process for in-scope initiatives and related requirements.

• Manage extensive pipeline and database, including related document repositories of past, present, and future initiatives.

• Track and monitor progress and committee outcomes of initiatives in the pipeline database throughout the product governance lifecycle, including data collection from business lines.

• Maintain broad product governance system knowledge, stay current on system enhancements, and adjust internal processes as required.

• Develop presentations, dashboards, and cross-departmental communications.

• Present data, trends, results, and analyses to management and executive-level committees.

• Maintain Authorized Approver registry for signoff capabilities on new products and services.

• Serve as key preparer and draft responses related to new products and business activities for internal audits, regulator exams, and ad hoc requests as needed.

• Provide bi-annual company-wide training on new products and business activities program.

• Oversee first line new product internal controls, including control descriptions, process maps, test populations, evidence, and results validation.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree; in Business, Finance or equivalent field.

5-7 years’ experience in one or