Senior Administrative Business Partner

See Yourself at Twilio

Join the team as our next Senior Administrative Business Partner.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As Senior Administrative Business Partner on the Legal team, you will provide proactive calendar support, juggling multiple deliverables with competing deadlines and time sensitive requests. You will partner with legal executives to drive execution on team initiatives in support of business priorities, preparing documents, spreadsheets and slides.  You will serve as a point person for your executives’ direct reports as well as the administrative business partners in your organization. 

Responsibilities

In this role, you’ll:

• Manage complex domestic and international travel on behalf of your executives, prepare expenses, and organize and assist with special events, team activities and meetings, including preparation of materials and managing logistics.
• Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed, work independently and make decisions on behalf of your executives.
• Act as a point person for your executives’ direct reports, building strong relationships across their teams to help drive your executives’ priorities and addressing complex or time sensitive requests as needed.
• Draft documents, emails and presentations, take meeting minutes/actions, coordinate oral and written communications for executives, and execute specific tasks on short and long term projects.
• Recognize where processes can be improved and make adjustments accordingly, take ownership of projects, and develop a deep understanding of Twilio’s business. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years’ experience supporting executives in a fast-paced, global environment within the technology industry with the ability to make good decisions in a fast-paced environment with changing priorities.
• Comfort level working across multiple time zones in the U.S. and globally.
• Proven attention to detail and high level of integrity and discretion in handling sensitive and confidential information; strong verbal and written communication skills along with excellent organizational skills.
• Demonstrated ability to build effective cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track.
• Plan and facilitate virtual, in person, and hybrid leadership summits and team-building events. 
• Experience with spreadsheets, slide preparation and meeting agendas, and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)

Desired:

• Internal communications experience - drafting emails, program updates and invitations.
• Bachelor’s or Associate's Degree desirable but not mandatory.
• Experience planning and preparing for business operating cadences such as Quarterly Business Reviews or Long Range Planning meetings.

Location 

• This role will be remote.

What We Offer

• There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — so