Product Sustainability & Customer Engagement Lead

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

The Product Sustainability & Customer Engagement role leads strategic, customer‑facing sustainability initiatives that translate environmental goals into measurable, data‑driven outcomes. This role serves as the primary partner to customers on sustainability topics, helping them understand their impacts, quantify the value of sustainable solutions, and implement programs that advance both their objectives and our business strategy. It ensures customers receive accurate, complete, and traceable sustainability data, while guiding them through compliant claims, reporting standards, and emerging regulatory expectations.

This role also acts as the organizational connector between customers and internal teams—bringing together product, data/analytics, sales, and compliance to deliver consistent, credible, and scalable sustainability engagements. By converting customer insights into repeatable tools, case studies, and solution roadmaps, the role accelerates customer adoption, strengthens our market differentiation, and builds trust through evidence‑based sustainability performance. The Product Sustainability & Customer Engagement is ultimately responsible for executing customer‑facing sustainability programs to drive value creation, deepen partnerships, and enable credible, decision‑grade sustainability outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Product Sustainability Strategy & Governance

• Develop and operationalize the company’s product sustainability strategy, including Design for Sustainability and circularity principles and product‑related emissions reduction roadmaps.
• Establish governance frameworks, policies, and KPIs to ensure sustainability criteria are integrated across product lifecycle stages (design, sourcing, manufacturing, distribution, use phase, and end‑of‑life).
• Define company-wide product sustainability and circularity metrics, define and regularly track, analyze, and report progress towards targets.
• Translate corporate sustainability goals (GHG reduction, circularity, materials targets, etc.) into product‑level requirements and guidelines.
• Engage with external partners, suppliers, and industry coalitions to enhance Sandisk’s product sustainability programs and keep pace with best practices and evolving regulations.
• Own recommendations for sustainability-related solutions, including business cases to get buy-in from senior leaders.

2. Lifecycle Assessment (LCA) & Product Carbon Footprinting (PCF)

• Lead or oversee LCAs, PCFs, and environmental impact assessments for existing and new products.
• Manage product environmental data models using recognized standards (GHG Protocol Product Standard, ISO 14040/44, ISO 14067, EN 15804, etc.).
• Partner with Quality to develop and maintain product-level emissions factors, bill‑of‑materials data, and lifecycle inventories, and scale processes to enable faster and more efficient development of LCAs and PCFs.
• Produce customer‑ready outputs such as environmental product declarations, product category rule-aligned disclosures, and carbon transparency labels.

3. Regulatory Compliance & Market Requirements

• Monitor and interpret evolving product sustainability regulations such as:
  • EU Ecodesign for Sustainable Products (ESPR)
  • EU Digital Product Passport (DPP)
  • Extended Producer Responsibility (EPR)
  • External sustainability reporting requirements affecting product data
• Ensure product portfolios meet current and upcoming market, customer, and regulatory expectations.
• Partner with Quality, Legal, and Procurement teams to maintain comp