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Payment Associate

City of New York
New York City, United Statesfull_timeVerifiedPosted 18 Dec 2025

About the role

Job Description

IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR REACHABLE ON CLERICAL ASSOCIATE EXAM NO. 3120 (UNDER BRIDGE EXAM #3971), ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR PROVIDE YOUR LIST NO. ON EXAM NO. 3120.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Administration and Planning Division is responsible for managing and overseeing administrative and operational services for the agency. This includes the daily management of the Offices of Financial Management, Purchasing and Contracts, Operational Services, and Diversity and Inclusion.

The Office of Financial Management is responsible for monitoring and controlling the agency’s finances. This includes the development and management of annual expenses and capital budgets, accounts payable, travel requests, and other payments. The division also includes the Assigned Counsel Plan (ACP) Payments Unit, which is responsible for processing payment vouchers for 18-b attorneys and experts.

The Financial Management, Assigned Counsel Plan Unit, is responsible for paying attorneys and experts and other consultants who submit vouchers for professional services rendered. The Unit compensates these professionals who represent indigent clients pursuant to section 722-c of the County Law in family and criminal matters.

Reporting to the Assistant Director, the Payment Associate’s duties and responsibilities will include but are not limited to the following:

-Assist unit supervisor in resolving complex attorney/expert issues.
-Review and analyze problems presented by vendors and devise pertinent solutions.
-Resolve problems efficiently and promptly, contact vendors to inform them of their status.
-Review and process all attorney and expert vouchers and billing docs.
-Confirm court appearances to the case information in the OCA/UCMS computer database.
-Check hours claimed for each voucher's billing activities.
-Correspond with vendors and Criminal/Supreme/Family Court Judges and Jurists, and court staff via email, written correspondence, or telephone.
-Check vouchers against ACP Cases system for correct information, review calculation on vouchers and apportionment of percentage, and validate vouchers after review.
-Assist with user testing, in the new ACP case system.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

Required Skill:

Keyboard familiarity with the ability to type at a minimum of 20 words per minute.

CLERICAL ASSOCIATE - 10251

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Company

City of New York

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