Deposit Operations and Control Analyst- Ford Credit Bank

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

Ford Motor Credit Company (“Ford Credit”) has received regulatory conditional approval to form Ford Credit Bank (the “Bank”), to be headquartered in Salt Lake City, Utah. The Bank will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, EV Infrastructure and software and will accept deposits with competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Credit, an indirect wholly owned subsidiary of Ford Motor Company (“Ford”).

 

The successful candidate will be a member of an exciting and dynamic team of banking professionals who would have the opportunity to stand up and begin the operations of the de novo Bank. New employees hired by the bank will initially be Ford Credit employees. Once the bank is formally established, these employees may be transferred to the new bank.

 

Come help build a better world, where every person is free to move and pursue their dreams. Ford was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an “always on” relationship with customers and continuously improving our user experience.

 

In this position...

The Deposit Operations Control Analyst reports to the Director of Deposits and serves as a key professional responsible for the execution of procedural governance and control testing. This role combines the disciplines of risk analysis, technical writing, and data reporting to safeguard the Bank's operational framework. The Analyst will lead the testing of internal controls, manage the lifecycle of departmental procedures, and generate the reporting necessary to provide management with a clear view of the Bank’s operational health. This position is vital for ensuring that our de novo operations are scalable, documented, and resilient against operational and regulatory risks.

What you'll do...

• Develop, write, and standardize procedural documentation for Deposit Operations. Translate complex, non-standardized processes into clear, concise instructions for frontline staff.
• Create and edit process flow diagrams and other visual aids to enhance the clarity of technical documentation.
• Track and update procedures based on audit findings, regulatory changes, and internal policy updates. Assist in implementing approved procedures across the department.
• Develop and lead the execution of First Line Testing to ensure frontline staff are processing in accordance with policy and procedure. Update the First Line Testing scope, objectives, and rationale as needed.
• Analyze testing exceptions and provide actionable recommendations to enhance internal controls or increase operational efficiency.
• Compile and generate daily, weekly, monthly and quarterly performance reports and reconcile data discrepancies.
• Other duties as assigned.

You'll have...

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (e.g., Technical Writing, Communications).
• Minimum of 4 years of experience in Risk Management, Internal Audit, Regulatory Compliance, or Banking Operations.
• Strong knowledge of general banking operations, specifically deposit operations, treasury management, and payment rails.
• Proven experience in documenting process maps and identifying risks/controls within financial services.

• Advanced proficiency in Microsoft Office Suite, particularly Excel (data analysis) and Word (technical writing).

   

Even better, you may have...

• Experience in a de novo, fintech, or high-velocity online banking environment.
• Technical background with experience in SQL, Python, or Excel VBA to