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Job Details

This is a pharmacy technician position at our client site, the Reading Hospital Limerick Pharmacy, set to open in Fall 2025. Cencora has managed and staffed the Reading Hospital Ambulatory Pharmacy inside of the 700 bed Reading Hospital since 2017 and has expanded services to 7 locations over the years.

Location: Onsite in Limerick, PA for most shifts. Training will take place our other pharmacy locations in West Reading and Wyomissing.

Hours: Full time 40 hours per week, Monday to Friday 8am to 6pm, Saturday/Sunday 9am-2pm. With rotating weekends and holidays. Shifts are typically 8 to 10 hours.

A Pharmacy Technician in our organization is a positive, charismatic, team-oriented individual with a dedication to customer service and patient care. Someone who can manage competing priorities, is technology savvy, and has strong communication skills would be a good fit for this role.

Under the direct supervision of the Pharmacist- the Pharmacy Technician obtains all relevant clinical and prescription plan information to prepare prescription orders for patients.  This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements. 

Responsibilities:

• Responsible for creating a patient profile in the pharmacy information system.
• Communicates with patients, prescribers, and other staff to solve problems or answer questions.
• Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
• Responsible for entering all new patient prescription information into the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
• Retrieves and prepares the medication for pharmacist review and verification.
• Submits/receives order and places inventory in stock.
• Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
• Operates the point-of-sale system.
• Assists with the review and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
• Assists Pharmacist by providing required information for therapeutic consults with patients.
• Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.
• Actively participates by delivering medications and pharmaceutical supplies to patients within the hospital as outlined by the concierge prescription program.
• Performs related duties as assigned.

Normally requires a minimum of one (1) year of directly related and progressively responsible community pharmacy experience. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) required within 6 months of hire.

• Ability to communicate effectively both orally and in writing
• Ability to work quickly and accurately under time and volume constraints
• Strong interpersonal skills
• Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
• Familiarity with pharmaceutical products, services and drug interactions
• Strong organizational skills; attention to detail
• Good analytical skills
• Bilingual (Spanish) is a plus!

Education:

Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience; bachelor's degree program preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required. State pharmacy certification is acceptable if core competencies are equal to o