Relationship Manager/Benefits Consultant

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.

We have an opening for a Relationship Manager/Benefits Consultant. This position plays a vital role in maintaining and strengthening the relationship between DMBA and its sponsoring organizations. This position ensures high-quality service and effective collaboration with the Human Resources departments of those organizations. Success in this role requires a strong background in relationship/account management and a good understanding of health and retirement benefits and systems, as well as strong interpersonal and problem-solving skills to navigate complex issues. Additionally, the Relationship Manager/Benefits Consultant must possess high-level presentation skills to educate and inspire plan participants to make the most of their generous employer-paid benefits. The Relationship Manager/Benefits Consultant serves as the face of the company, representing our commitment to excellence and partnership-helping our plan participants be healthy and prepare for retirement.

Duties:

• Strategically manage, develop, and maintain strong relationships with sponsoring organizations.
• Serve as a liaison between DMBA and client HR teams to ensure timely and professional resolution of client needs
• Possess in-depth knowledge of all DMBA health and financial benefits
• Support the creation and distribution of educational materials for Open Enrollment, new-hire orientations, and ongoing benefits training to ensure employee understanding and preparedness for benefit changes
• Assist in planning and executing DMBA's employer conferences and Employee Advisory Committee (EAC) meetings
• Contribute to the development of benefit books, presentations, and other training materials
• Support employers with employee education initiatives, including live and virtual sessions, data and statistical reporting, severance packages, and annual reporting requirements
• Conduct one-on-one meetings with employees and employers, offering expert guidance to support informed benefit decisions and effective issue resolution
• Travel required

Qualifications: Skills, Knowledge, and Experience

Required:

• Client-focused mindset with a passion for delivering exceptional service and support
• Three to five years of relationship/account management with preferred experience in supporting clients with employee health and financial benefit programs, as well as employee education.
• Strong interpersonal, organizational, presentation, and communication skills while consistently demonstrating professionalism and a commitment to high standards.
• Demonstrated ability to manage multiple priorities effectively and work well under pressure
• Effective training and presentation capabilities
• Excellent written communication skills
• Self-motivated, proactive, taking initiative while offering process improvements solutions

Preferred:

• Bachelor's degree in human resources, Business Administration, or a related field.
• Certifications or continuing education relevant to employee benefits (e.g., PHR, SHRM-CP, RPA)

• Knowledge of ACA, ERISA, and COBRA compliant

• Bilingual: Fluent in Spanish and English
• Knowledge of DMBA Health and Financial benefits

What We Offer:

• Competitive pay
• Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
• Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
• Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
• Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
• Tuition reimbursement
• Career development through company sponsored programs and over 5000 on-demand online training courses.
• Hybrid work schedules availa