Driver/CSR FT

Description

Performance Radiator is one of the largest independently owned automotive wholesalers in the nation. Since 1988, we have grown to twenty-nine branches located in 16 states and Canada. With over 30+ years of success in the automotive industry, our growth and reputation have afforded us great relationships with top manufacturers in the world.

At Performance Radiator, you’ll find an amazing company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing industry. At Performance Radiator, we believe that all voices can and should be heard, regardless of seniority or tenure.

Our Commitment to Diversity and Inclusion 

Performance Radiator is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Position

If you are a hardworking and a team player with product delivery experience, we want to talk to you! Performance Radiator is currently looking for a Delivery Driver/CSR to join us at our office in Spokane, WA.

Essential Job Duties

• Coordinating deliveries in the greater Spokane area
• Writing up swaps and returns for customers
• Backing up store manager in different positions
• Communication between the office, salespeople, and shop technicians
• Attends work on a consistent and punctual basis.
• Maintains clean and organized work-station and assists in maintaining overall branch      appearance.
• Responsible for answering multi-line phones in an efficient and time conscience      manner.
• Presents product/service information to customer in clear, concise manner.
• Records sales or delivery information on daily sales and/or delivery records on      driver logs and warehouse logs.
• Utilize Ahoy software to provide quotes for every qualified customer inquiry.
• Update Customer account as necessary.
• Display ability to overcome customer objections with a friendly demeanor.
• Promptly reports any customer service issues to Branch Manager.
• Follow through from initial quote to the printing of the invoice and      communicating delivery arrangement to customer.
• Be able and willing to locate parts not housed in inventory of home branch.
• Responsible and accountable to follow procedures relating to customer payments.
• Clearly communicate to co-workers through Invoicing Notes, verbal confirmation and      written communication.
• Required to retrieve parts from warehouse as necessary.
• Communicates with Branch Manager and Outside Sales staff regarding changes in      marketplace communicated by customers.

Performance Radiator offers the following benefit package:

· 401-K with employer discretionary match after one year of employment

· Medical insurance – $3500.00 High deductible PPO plan, or $1500.00 buy up PPO plan

· Dental insurance – Base plan or buy up plan that includes orthodontia

· Vision Insurance

· Flexible spending account

· Health Savings account

· Colonial Life plans

· Paid Vacation based on tenure/Six paid Holidays/sick days accrued in compliance with Washington state and local laws

Requirements

Qualifications

• Clean driving record and ability to pass a background check
• Solid work ethic
• Ability to work in a fast-paced environment
• Customer-first mentality
• CDL not required