Director, Sales Operations

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
 

POSITION SUMMARY 

Sony Corporation of America (SCA) is seeking a Director, Sales Operations, to support the launch of a new business incubated within SCA. In this role, you will be responsible for developing sales strategies, creating sales forecasting models, establishing sales processes, and building a sales operations team. 

JOB RESPONSIBILITIES 

• Develop and execute sales strategies to achieve revenue goals across all segments 

• Build and lead a high-performing sales operations team to support the business segments 

• Analyze sales data and market trends to identify opportunities for growth and improvement for each segment 

• Develop and manage sales forecasting models and processes for each segment 

• Collaborate with cross-functional teams to develop and implement sales programs and initiatives specific to each segment 

• Monitor and report on sales performance metrics for each segment, providing recommendations for improvement 

• Develop and implement sales programs to improve sales team effectiveness for each segment 

• Manage the sales budget and ensure compliance with company policies and procedures 

• Work closely with executive leadership to provide insights and recommendations to improve the overall sales process and drive growth 

QUALIFICATIONS FOR POSITION 

Your qualifications and experience should include:  

• Bachelor's degree or equivalent experience required; MBA or other advanced degree preferred 

• 7+ years of experience in sales operations, forecasting, and planning across multiple segments 

• Proven track record of driving revenue growth and increasing sales efficiency in each segment 

• Strong analytical skills and ability to work with large sets of data 

• Excellent communication, leadership, and interpersonal skills 

• Experience with CRM software, sales analytics tools, and other sales-related technologies 

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.  

Benefits:    

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.   

 What we offer you: 

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)  

• Employee assistance plan and comprehensive behavioral health benefits 

• Fertility benefits, including surrogacy, and adoption assistance programs   

• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children  

• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance  

• Short-term & long-term disability plans   

• Paid parental and caregiver leave   

• 401(k) Plan with pre-tax, Roth, and after-tax options and company match which vests immediately  

• Education assistance and student loan programs    

Other Programs:  

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs) 

• Referral bonuses (subject to eligibility)   

• Matching gift program   

• A wide variety of employee business resource groups (EBRGs)