AD/ Sr. AD, Patient & Provider Solutions - ILD

Compensation Data

The base salary range for this position is $170,000 to $269,000.   The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements.  We continuously review market data and may adjust salary ranges as needed in the future.  Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here.​

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site. 

The Associate Director, Access Solutions works with the Director, Patient Access Solutions TA lead for contributing to the design, development, and leading the implementation of the TA patient services.  Responsibilities for this role include operational oversight as well as direct management of tactics, including, programs designed to help patients afford our products as well as increase adherence (i.e.- copay programs, reimbursement services, hub services). This requires understanding brand strategy, collaborating with marketing, Trade, Access and reimbursement field teams, and A&I teams to develop the optimal patient services strategy across the hub provider, specialty pharmacies and external vendors.  Additional responsibilities include contributing to the design of and development of a Patient Services strategy to provide the optimal patient & provider experience across reimbursement, HUB services, Financial Support Programs, specialty pharmacies and patient adherence programs.

Duties & Responsibilities

• Develops and implements the patient support program services for assigned product (s) to provide the optimal patient & provider experience across reimbursement, hub services, financial support programs, specialty pharmacies and patient adherence programs.
• Leads the execution, and management for the effective functioning of patient service programs across hub vendor, specialty pharmacies and other external vendors.
• Coordinates day-to-day activities for the patient support program across all vendors including being the liaison with the Trade team on day-to-day interfaces with specialty pharmacy services.
• Participates and assists in leading the design of innovative service offerings.
• Collaborates with Market Research, Business Analytics, Contracting, Finance, Brand Marketing under the direction of manager to pull through insights into patient financial offerings, promotional material and tactical plans to meet assigned Brand objectives.
• Ensures routine review of financial performance of programs to ensure programs meet the company's financial objectives.
• Responsible for the development of promotional patient and reimbursement material in collaboration with brand marketing and field access and reimbursement, management of contracted vendors and dedicated resources to pull through day-to-day operations.
• Ensures efficient vendor operation of multiple access programs (i.e., HUBs, patient financial assistance programs including copay programs, program materials, program training, call centers etc.) as determined by business objectives and program management.
• Ensures all materials and programs are done compliantly and approved by our promotional review committee.
• Works closely with Director and with appropriate functions that support customer facing teams such as Brand Marketing, Payor Marketing, Brand Marketing, Contracting & Pricing, Training and Development, Access and Reimbursement, Trade and Specialty and other Market Access Functions to ensure strong communication of all patient service programs.
• Ensures "voice of the patient" and customer are incorporated into programs.
• Assists Director with educating and training internal and field-based stakeholders (design and delivery of the training) an