Telecommunications Technician - Jefferson County

TARGET CLOSE DATE:

09/19/2025

PAY GRADE:

Grade 22

TYPE:

Full time

JOB SUMMARY:

Jefferson County is seeking a skilled Telecommunications Technician to perform the installation and maintenance of the telecommunication services for the County facilities. Telecommunications Technicians participate in the design and setup of telecommunication systems for new construction with the guidance of supervisors and vendors. Incumbents in this job class are also responsible for responding to issues reported by customers. Telecommunications Technicians troubleshoot and repair issues with the system to restore it to its proper function. Work is performed under the general direction of a senior technician who reviews the work for completeness and compliance with established standards.

COMPENSATION & BENEFITS:

Jefferson County provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below:

Jefferson County $53,664 - $83,241

MINIMUM QUALIFICATIONS:

The following are job-related qualifications that are required for employment consideration for this position:

• Driver’s license.

• Experience as a technician in the field of telephone installation, maintenance and repair which must include Voiceover Internet Protocol (VoIP) telecommunication systems.

• Experience in the installation and maintenance of network cabling and premise distribution (e.g., wireless access points, new data lines).

• Experience with the setup and troubleshooting of mobile communications devices (e.g., iPad, iPhone, Android.).

PREFERRED QUALIFICATIONS:

The following are job-related qualifications deemed desirable by Jefferson County. These qualifications may be considered by the hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes.

• Class B commercial driver's license.

TYPICAL JOB DUTIES:

• Participates in the design and setup of telecommunication systems for new construction, or to update equipment by attending planning meetings with contractors and carriers, and reviewing plans to ensure communication systems are installed correctly and needs of users are met.

• Participates in the establishment and maintenance of telecommunication services for County, City and Dept of Health facilities through the installation, connection, testing and maintenance of equipment.

• Act as liaison between the County/City/Dept of Health and carriers, vendors or contractors on technical issues.

• Inspects work in the field and assists technicians with problems requiring advanced knowledge and experience.

• Reads alarm reports/computer logs for telephone system to identify problems associated with equipment/system failure.

• Assists and installation in the design of wireless and fiber optic networks within county and city departments and facilities.

• Troubleshoots fiber optic cabling and network to identify the cause of equipment malfunctions.

PHYSICAL DEMANDS:

Job involves light to moderate physical exertion, including lifting, carrying, bending, stooping, kneeling, crouching, or twisting. Job may also involve occasional lifting of items or objects weighing up to 50 lbs. Involves completing visually inspecting small components including electrical wiring that may require distinguishing between various colors.

WORK ENVIRONMENT:

Work is conducted both indoors in a workshop as well as regular field visits to outdoor worksites. Incumbents may be required to enter industrial facilities, construction sites, and buildings under various stages of construction and repair. Job may also require incumbents to be exposed to inclement weather when working outdoors (e.g., extreme heat, cold, rain, snow, wind, etc.), as well as electrical hazards. Work involves the use of various hand and power tools such as hammers, screwdrivers, welding and soldering tools, wrenches, etc.

EEO STATEMENT:

The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and