Branch Quality Supervisor - Orthopedics

Job Summary

Job Description

JOB SUMMARY:

Join Medline’s UNITE team as a Quality Supervisor in the Orthopedics division. In this role, you’ll lead quality assurance efforts and oversee inspections that directly influence patient outcomes and product reliability. You’ll work cross-functionally to uphold standards, drive continuous improvement, and ensure compliance across orthopedic product lines. Ideal candidates will have a strong background in QA and a passion for advancing healthcare through precision and integrity.

Oversee and manage the quality control program and personnel at multiple distribution centers within a designated region spanning multiple states. Comply with Medline SOP’s and state and federal guidelines, inspections, product disposition, holding and releasing of product. Update policies and procedures.

MAJOR RESPONSIBILITIES:

• Ensure all distribution centers within designated region are in compliance with all state and federal regulations for medical goods distribution facilities; advise distribution center personnel when updates or changes are needed.
• Complete on-site visits to all distribution centers within designated region; provide coaching and development to Quality personnel and meet with Operations partners to develop and implement initiatives designed to increase efficiency and compliance.
• Manage all distribution center quality workloads within designated region. Prioritize and allocate labor across distribution centers to serve Quality needs and workload volume fluctuations.
• Monitor labor staffing and implement Quality Support Team travel amongst distribution centers as needed.
• Develop and implement metrics for monthly incentives; compile data and issue monthly bonuses based on targeted metrics; develop performance improvement programs for employees not meeting goals.
• Review SOP’s and distribution center processes for continued compliance; provide suggestions for enhancements and complete updates as needed.
• Compile monthly financial reports and submit data to finance group for accurate cost allocation.
• Advise and assist divisional partners with incoming item, container, and purchase order holds for quality evaluation, including FDA designated holds and recalled products.
• Advise and assist divisional partners with stock check, deviation, and rework coordination; including review, distribution, and results tracking of initiated projects.
• Assist Operations with on-site visits from external entities including FDA and Board of Pharmacy. Assist Operations with identification of compliance issues; provide solutions to maintain audit ready status.
• Work closely with Operations Inventory Control to ensure high level of product integrity.

Management responsibilities include:

• Responsible for the day-to-day activities and outcomes of a group of employees.
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Education

• High School Diploma or equivalent.

Work Experience

• At least 4 years’ experience in Quality Control.
• Experience in medical device and/or drug manufacturing setting.
• Experiencing conducting audits related to Quality Control. Knowledge / Skills / Abilities
• Intermediate level understanding of FDA/ QSR/ ISO14551 guidelines.
• Intermediate level knowledge of ANSI/ ASQCZ1.4-current revision.
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Position requires travel up to 40% outside of state.
• Position also requires:
• Ability to lift up to 60 pounds.
• Sit, walk or stand for prolong periods of time, with frequent bending and kneeling
• Close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in hot and cold environments, (32F – 95F).
• Ability to encompass heights.

PREFERRED JOB REQUIREMENTS

• Bachelor’s Degree.
• Experience in Quality Systems Regulations and Medical Devices.
• Experience operating Material Handling equipment.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this posit