Manager, Air Export

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

 

Location: San Francisco, CA

Division: Air & Sea US
Job Posting Title: Manager, Air Export - 85920 
Time Type: Full Time

 

Summary

The Air Export Manager is responsible for managing all aspects of the export process for air cargo, including coordination with freight forwarders, airlines, customs brokers, and other service providers. This role requires strong leadership, communication, and problem-solving skills, as well as a deep understanding of airfreight logistics and regulations.

 

Duties and Responsibilities

• Oversee the air export process, including preparation of shipping documents, customs clearance, and booking with air carriers
• Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient and timely delivery of cargo
• Manage relationships with customers, vendors, and other third-party service providers to ensure the highest level of service and customer satisfaction
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Develop and implement policies and procedures to improve efficiency and quality of service delivery
• Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality

 

Educational background / Work experience

• A bachelor's degree in logistics, supply chain management, or a related field is required
• At least 5 years of experience in freight forwarding, logistics, or a related field is required
• Prior experience in air exports and supervisory experience is highly desirable

 

Skills & Competencies

• Excellent leadership and communication skills
• Strong analytical and problem-solving skills
• Knowledge of logistics and supply chain management principles
• Ability to work well under pressure and in a fast-paced environment

 

Supervisory Responsibilities (if any)

• This role typically involves supervising a team of air export coordinators and other support st