Overview
Lumeon is a rapidly growing SaaS company which provides leading healthcare care pathway management software across the globe. We are seeking a Technical Implementation Consultant to join our US based team. The successful candidate will develop expertise in our product and work with clients to shape and configure our software suite to deliver maximum benefit to the client and Lumeon. They will work closely with our Project Managers, Engineers, and Integration Architects in delivering the solutions. Please note that this is a remote position.
Key Responsibilities
Develop an in-depth understanding of our products, offerings and services Work alongside the wider Deployment team to implement solutions for the client using our software Define the business requirements and outline the client’s business processes Configure the Lumeon product suite to align with outlined client requirements Support clients in the subsequent implementation of the configuration Support Project Managers in the delivery of client projects Collaborate with the Product Team to contribute to the ongoing improvement of the productRequirements
Essential Experience:
Excellent communication skills, both written and verbal Technical understanding of software and software configurationExperience using MySQL or other similar reporting tools Understanding of how to interrogate relational databases using SQL Comfortable interacting with customers at all levels within their business Ability to think both analytically and creatively to resolve problems Experience of working with Software as a Service2+ years of experience delivering customized software to clients in a project environment
Desirable Experience:
- 2+ years experience of integrating and interfacing major healthcare systems and services, including analysis and gathering of customer requirements, product and training
- Expertise using HTML and CSS
- Experience of working with web services, APIs, integration engines
- Experience in an analytical role
- Bachelor degree or higher in a technology discipline
Benefits
Core Benefits
Healthcare plansCompany contribution rate: 80% for employee only or family planMonthly medical waiver allowance for those who opt out of our medical plan Work where it works for you Manager support for well-being Flexible time off policy, plus 5 sick days 10 paid national holidays Pre-tax commuting options 401(k) with 5% match Parental leave10 weeks of paid leave to recover from childbirth2 weeks of paid parental leave to bond with a new baby Life and AD&D insurance Employee assistance program Access to Perkbox - a benefits (perks & wellness) and engagement provider Flexible Spending Account Learning and Development Program
Voluntary
Supplemental life and AD&D insurance Legal assistance Accident insurance Critical illness insurance Hospital indemnity insurance