Lead Operational Risk & Internal Control Specialist

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

Job Overview

The Transaction Products team is a team of highly motivated, self-driven individuals who take great pride in our work culture. This talented team strives to deliver competitive transaction capabilities, and product policies that offer seamless and secure payment experiences to meet the evolving needs of our network participants.

In this role, you will work closely with product managers and product owners to ensure all existing and emerging product developments align with current compliance requirements by working with Regulatory Change Management, Compliance advisory and Business Risk and Internal Controls team.  You will serve as a primary liaison between product and aforementioned teams as well as act as a super user for emerging risk procedures like Enterprise Change Management, and RCSA.

Job Description

Responsible for helping management maintain and enhance department or functional units in support of the overall compliance program components. The role collaborates with management to identify compliance issues and corrective action plans, and communicates the scope and severity of concerns identified to the applicable level of management.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

What You’ll Do

• Work closely assisting product managers and product owners to ensure all existing and emerging product developments align with current compliance requirements by working with Regulatory Change Management (RCM), Compliance Advisory (CA) and Business Risk and Internal Controls (BRIC) team

• Serve as a primary liaison between Transaction Products and risk and compliance teams and assist PMs and POs.

• Track issues, incidents with action plan owners and report accordingly to product, sales and risk leadership

• Act as a super user for emerging risk procedures like Enterprise Change Management, and RCSA and assist training Transaction Products PMs & POs

• Help management maintain and enhance department or functional units in support of the overall compliance program.

• Collaborate with management to identify compliance issues and corrective action plans and communicate the scope and severity of identified concerns to the applicable level of management.

• Collaborate with management to identify compliance issues and corrective action plans and communicate the scope and severity of identified concerns to the applicable level of management.

How You’ll Do It

· Assist in obtaining and developing content for presentations for committee reporting.

· Support the business in operationalizing legal and regulatory requirements.

· Maintain a high level of awareness and knowledge of regulatory compliance requirements and assist in the identification of compliance risks.

· Manage the activities of the Compliance staff (direct/indirect) and take responsibility for the overall integrity and quality of the work product.

· Collaborate with business partners in the first line of defense regarding compliance risks and controls.

· Create and maintain work product and supporting documentation.

· Communicate results and/or concerns verbally and in writing.

· Ensure compliance issues are brought to the attention of senior compliance professionals.

· Monitor and validate the status of corrective actions taken by business partners to remediate concerns.

· Review and investigate elevated complaints as key Compliance point of contact in areas such as DCC/EOCA, review tracking and trending, and assist business with identification of process improvements to mitigate compliance risks identified by complaint analysis.

· Evaluate, monitor and/or test the adequacy of business processes and practices with respect to risks, controls, and regulatory requirements, and identification of gaps and issues.

· Assist more senior compliance professionals in evaluating the adequacy of b