Senior Program Coordinator, Career & Professional Development Center

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

 

The Nicholas School of the Environment (NSOE)'s Student Services Office provides academic and administrative support, services, and leadership for on-campus Master of Environmental Management (MEM) and Master of Forestry (MF) programs, an International Master of Environmental Policy (iMEP) program, undergraduate and doctoral degree programs, a distance learning MEM program (DEL-MEM), and the Career & Professional Development Center. This department supports all day-to-day operations for approximately 350 master’s students and provides program coordination for approximately 130 doctoral students and 200 undergraduate students.

 

This position currently provides operational and programmatic oversight of the Stanback Fellowship program.  The position also serves as the primary manager of the annual MEM and MF first year resume review program, and annual data reporting management including the annual summer experience and first destination reports. The position reports to the NSOE Career Center Director and works collaboratively with the rest of the CPDC and Fellowship administrative teams. 

 

This position must handle multiple tasks, work simultaneously with other departments such as the NSOE Business and Payroll offices, and the Office of Development and Alumni Relations. The Sr. Program Coordinator must interact comfortably with students, faculty, alumni, and administrators, and work successfully as part of the Student Services team. This position must have strong financial, computer, analytical, coaching, decision making, event and project/time management skills.

 

This is a full-time, exempt position, requiring Monday through Friday work schedule on Duke’s Durham, NC campus. Some remote work flexibility may be considered dependent upon candidate and business needs. Must be able to work periodic early morning, evening, and weekend hours in support of program events and NSOE activities, and may include occasional travel to the Duke University Marine Lab. 
 

Work Performed

 

Fellowship Program Manager (50%)

Manage the current Stanback Fellowship program. Make operational and programmatic decisions that have a significant impact on the successful achievement of the Stanback Fellowship program strategies and objectives; develop, coordinate and advise staff regarding program policy; manage application process.  Position is responsible for establishing clear policies for both students (150+) and alumni/host organization supervisors (50+) to abide by, including considering risk of work performed, work expectations, visa services requirements (Curricular Practical Training), payroll paperwork, hybrid work expectations, COVID-related policies, etc.

 

Manage $600,000 annual budget, including requesting funding and reporting outcomes to the major donor. Troubleshoot student and employer needs, and account for the overall success of professional student summer experiences. Provide individual and/or group first-year student coaching appointments related to Stanback Fellowship preparation and advisement.

 

Manage and develop employer and university partner relationships to ensure successful implementation of university-wide fellowship program. Serve as primary point of contact for employer and fellow concerns and issues. Reconcile and communicate resolutions in accordance with NSOE and university policies.

 

Manage student, employer, and partner communications, including leading presentations to multiple audiences. Ensure relevant policies and information on the NSOE website is current and accurate. Establish and communicate summer course requirement, including coordinating with faculty and NSOE Registrar.

 

Manage additional or similar career center fellowship or program(s), as directed.

 

Career Services Program management/support (40%)

Plan, coordinate and administer activities of assigned programs related to the current Career Development Curriculum for NSOE professional students.  Duties include developing and implementing procedures, processes, services and systems; train employees in proper methods and procedures and ensure correctness of work. 

 

Plan, coordinate and