Poker Room Floor Supervisor - Aria

Are you passionate about the thrill of poker and looking for a dynamic role in a high-energy environment? 

We are excited to invite you to apply for the position of Poker Floor Supervisor at the Aria Poker Room.  If you have a strong understanding of poker game procedures, excellent customer service skills, and a commitment to adhering to gaming regulations and company policies, we would love to hear from you!

THE JOB: 

The main responsibility of a Poker Floor Supervisor is to manage and respond to the needs of players and guests effectively.  This role serves as the primary liaison between guests and all poker services, ensuring a smooth and enjoyable experience.  You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

THE STARTING PAY RATE:  $20.00 / Per Hour + Tips

THE DAY-TO-DAY:

• Serve as a front-line ambassador by warmly greeting guests and managing the table waiting list
• Seat players at tables and make game rulings in accordance with departmental protocols
• Utilize Bravo Poker software for various operational tasks
• Stay updated on all Poker Division activities and events
• Enter player information into the database system and issue MLife cards
• Assist with tournament registration processes

WHAT YOU’LL NEED:

• Two (2) years of prior experience in the Hospitality Industry
• Must be 21 years of age or older
• Nevada State Gaming Registration
• Must currently hold or be able to obtain a Food Handler’s card and Alcohol Awareness card
• Must be able to work various shifts, including weekends and all holidays

THE IDEAL CANDIDATE:

• Four (4) years of Poker or any Hotel/Resort/Casino related experience
• Working knowledge of all currently popular poker games
• Is proficient in rules, policies, and procedures for both live gaming and tournament play
• Able to lead and mentor a team
• Proficiency in fundamental mathematical skills such as addition, subtraction, multiplication, division, and money handling
• Excellent organizational skills, attention to detail, and can multi-task in a fast-paced environment
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Capable of standing and walking for a majority of the shift
• Able to effectively communicate in English, in both written and verbal forms

THE PERKS & BENEFITS:

• Free meals in our Aria employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

Join us and become a part of our dynamic team at Aria, where your skills and dedication will contribute to an outstanding gaming environment.

Are you ready to JOIN THE SHOW? Apply today!